Job Description – Internal Sales Engineer / Executive
Company: Hakke Industries
Location: Jigani Industrial Area, Bengaluru
Department: Sales & Marketing
Employment Type: Full-time
Experience Required: 2 to 6 years
Qualification: Diploma / BE / B.Tech / MBA Marketing

About Hakke Industries
Hakke Industries is one of South India’s leading manufacturers of Street Lighting Poles, High Masts, Decorative Poles, Stadium Masts, Flag Masts, VMS Gantries, CCTV Poles, and Pre-Engineered Building Structures.
We are expanding our internal sales team and are looking for energetic, responsible, and customer-focused Internal Sales Engineers / Executives to support enquiry handling, quotation preparation, customer follow-ups, CRM updates, and coordination with internal departments.

Role Overview
The Internal Sales Engineer / Executive will be responsible for handling customer enquiries, preparing quotations, coordinating with the design, estimation, production, dispatch, and finance teams, and supporting the field sales team in converting enquiries into orders.
The candidate should have good communication skills, basic technical understanding, strong follow-up discipline, and the ability to work in a fast-paced manufacturing environment.

Key Responsibilities
1. Enquiry Handling
Receive and understand customer enquiries through email, phone, WhatsApp, website, LinkedIn, field sales team, and existing customers.
Study customer requirements, drawings, BOQs, specifications, and technical documents.
Clarify technical and commercial requirements with customers.
Enter all enquiries into CRM or internal tracking system.
2. Quotation Preparation
Prepare techno-commercial quotations as per customer requirements.
Coordinate with design, estimation, and management for pricing and technical inputs.
Ensure quotations are accurate, professional,



and submitted within timelines.
Maintain proper records of all quotations, revisions, and customer communication.
3. Customer Follow-up
Follow up with customers for submitted quotations.
Track enquiry status, quotation status, negotiation status, and order status.
Support the sales team in closing orders.
Maintain regular communication with customers and update follow-up remarks in CRM.
4. Sales Coordination
Coordinate with internal departments such as:
Design
Estimation
Production
Planning
Purchase
Quality
Dispatch
Finance
Field Sales Team
to ensure smooth customer support and order execution.
5. CRM & Documentation
Update CRM daily with enquiry details, quotation status, follow-up notes, and next action dates.
Maintain customer database and enquiry records.
Keep proper documentation of RFQs, drawings, BOQs, quotations, purchase orders, and correspondence.
Ensure no enquiry or customer follow-up is missed.
6. Reporting
Prepare and submit daily / weekly reports on:
New enquiries received
Quotations prepared
Follow-ups completed
Pending quotations
Orders received
Lost enquiries
Customer feedback
Important pending actions
Required Skills
Internal Sales
Sales Coordination
Technical Sales
B2B Sales
Industrial Sales
Quotation Preparation
Customer Follow-up
CRM Updating
Microsoft Excel
Email Communication
Coordination Skills
Basic Technical Understanding
Documentation
Reporting / MIS
Preferred Industry Experience




Candidates from the following industries will be preferred:
PEB / Pre-Engineered Buildings
Structural Steel
Steel Fabrication
Lighting Poles / High Masts
Electrical Infrastructure
EPC / Infrastructure Projects
Industrial Manufacturing
Building Materials
Capital Equipment
Engineering Products
Qualification
Diploma in Mechanical / Civil / Electrical Engineering
BE / B.Tech in Mechanical / Civil / Electrical Engineering
MBA Marketing can also be considered if the candidate has technical sales experience
Experience Required
Internal Sales Executive: 2 to 4 years
Internal Sales Engineer: 3 to 6 years
Freshers are not preferred for this position because the role requires quotation handling, customer follow-up, and internal coordination experience.

Candidate Profile
We are looking for candidates who are:
Good in communication
Strong in follow-up
Comfortable with Excel and CRM
Able to understand technical requirements
Disciplined in documentation
Capable of coordinating with multiple departments
Target-oriented and customer-focused
Willing to work from our Jigani office

Key Performance Indicators
Enquiry response time
Quotation turnaround time
Number of quotations submitted
Follow-up completion
CRM update accuracy
Conversion support
Customer communication quality
Internal coordination efficiency
Daily reporting discipline

Why Join Hakke Industries?
Opportunity to work with one of South India’s Leading Manufacturers in Poles, High masts, and PEB structures.
Exposure to infrastructure, industrial, and EPC project customers.
Opportunity to learn technical sales, quotations, project coordination, and CRM-based sales management.
Career growth prospect within a fast-expanding manufacturing company.

📌 Inside Sales Engineer (Bengaluru)
🏢 Hakke Industries
📍 Bengaluru