Vice President – Delivery Lead ( Client Experience & Client Lifecycle Change, Client transformation, Client Onboarding)
Location: Mumbai

This is a hands-on delivery leadership role responsible for driving end-to-end client transformation initiatives across the Wholesale franchise ( Investment Banking).

Key Responsibilities:

✅ Own end-to-end delivery of client lifecycle & client experience change initiatives
✅ Lead projects from initiation through go-live and benefits realization
✅ Partner with Front Office, Operations, Credit, Legal & Technology teams
✅ Drive client onboarding, KYC, client data & servicing transformation
✅ Manage requirements, process design, governance, risks & dependencies
✅ Lead distributed global delivery teams across regions




✅ Drive AI & data-enabled transformation initiatives

Required Experience:

7+ years of experience managing complex change programmes/projects in Financial Services
Strong Wholesale Banking / Capital Markets client lifecycle experience
Hands-on experience in Client Onboarding, KYC & Entity Data Management
Solid PM/BA skills with JIRA & Confluence experience
Experience working with global stakeholders and senior leadership
Exposure to AI-enabled change, CRM, analytics or workflow automation is preferred

Interested candidates can share their updated profile at

[email protected]

📌 Vice President - Delivery Lead ( Client Experience & Client Lifecycle Change, Client transformation, (Mumbai)
🏢 Global
📍 Mumbai