Responsibilities

- Ensure compliance with all applicable regulations and bank policies for all processes related to banking transactions
- Process cash transactions, transfer transactions and clearing of instruments
- Receipt processing of cheques, demand drafts, dividend warrants, pay orders other instruments, bills for deposits up to authorized limits
- Process requests for new account opening, transaction updation etc., either jointly with an officer or independently, upon specific authorisation in this regard
- Process customer service requests, Respond to customer service account inquiries such as account balances, transaction details, statements and fees/charges.
- Address customer queries and grievances within the defined timelines and escalate when required to the appropriate authorities

Requirements

- 2-4 years Banking Experience
- Graduate preferably Banking/Commerce
- Excellent interpersonal and communication skills
- Ability to build strong relationships with clients.
- Responsible
- Ability to meet deadlines.
- Knowledge about internal/external regulations.
- Positive Computer Knowledge

Location

Sankarapuram

Job

Operations

Schedule

Regular

Employee Status

Full time

📌 Officer, Customer Service Officer, Consumer Banking Group (Tamil Nadu)
🏢 DBS Bank
📍 Tamil Nadu