Sr. Infrastructure Operations Associate Engineer

Job Summary

Responsible for managing and supporting Azure, AWS, Windows, and Linux environments to ensure secure, reliable, and efficient operations. This role installs, configures, automates, monitors, and troubleshoots infrastructure, supports production systems, maintains technical documentation, and works with cross-functional teams to deliver scalable cloud solutions while providing on-call support when required.

Responsibilities

- Installs, configures, automates, and monitors various Azure AWS Cloud services
- Installs, configures, automates, and monitors Windows systems and domains.
- Installs, configures, automates, and monitors Linux systems.
- Performs operational engineering, including platform upgrades, server patching, monitoring, configuration, and troubleshooting.
- Provides off-hours on-call support.
- Creates and updates technical documentation
- Participates in projects in a fast-paced environment, independently or within a team
- Works closely with peers to implement and manage secure, scalable, repeatable, and reliable cloud infrastructure environments.
- Contributes to troubleshooting of production issues related to wide range of server and network topics.
- Addresses day-to-day support cases in timely manner and with highest quality.
- Aligns business objectives with technical solutions for stakeholder requests.
- Performs other related duties and activities as required.

Qualifications

- Bachelor's degree or higher education level, or its foreign equivalent, in Computer Science, Information and Technology and Computer Engineering, or a related engineering/computer field.




- Minimum of 5 years of related professional experience
- 3+ years technical support and administration of Microsoft Azure or AWS systems
- Experience with CloudFormation, Autoscaling, VPC in AWS.
- Experience with Azure NSG
- Experience with PowerShell
- Experience with Active Directory, including maintaining several domains

Skills Capabilities

Specialized Knowledge, Skills, and/or Abilities

- Working knowledge of VPN connectivity and client troubleshooting
- General knowledge of virtualization and cloud computing
- Knowledge of Microsoft Azure virtual network appliances
- Knowledge of network protocols such as: DNS, SMTP, SNMP, SSH, SFTP.
- Knowledge of network and TCP/IP routing/subnetting
- Knowledge of Windows operating systems
- Knowledge of backup and disaster recovery processes
- Works well with people who have diverse abilities, experiences, and perspectives
- Approaches opportunities and is
- Issues with an optimistic, action-oriented, and solution-based approach

Core Competencies

Our team is built on strong core values that guide how we work and grow together. We prioritize clear and thoughtful communication, fostering open collaboration across diverse perspectives to achieve shared goals. We approach challenges with curiosity and critical thinking, seeking creative solutions while remaining adaptable in a quick-changing environment.

We take accountability for our work and outcomes, holding ourselves to high standards of integrity and professionalism. Above all, we are committed to doing the right thing treating others with respect, embracing continuous learning, and engaging inclusively across cultures and backgrounds.

📌 Sr. Infrastructure Operations Associate Engineer (Maharashtra)
🏢 Duck Creek
📍 Maharashtra