Job Summary

Front Office Executive

Location

On-site -Bengaluru, KA

Responsibilities

The role of the FOE is to deliver an integrated experience, be a single point of contact at the re-ception, provider employee and guest service with bespoke support have updated infor-mation of floors and events being hosted at specific sites.

- Responsibilities of Front Office Executive The role of the FOE is to deliver an integrated experience, be a single point of contact at the re-ception, provider employee and guest service with bespoke support have updated infor-mation of floors and events being hosted at specific sites.
- Visitor Management Provide a welcoming approach to all visitors, accommodating the visitors, identifying the host and facilitating collection. This includes logging in and out any client visitors and / or referring them to them to relevant Client host.
- Issue of entry passes and providing visitors with a explicit and comfortable and understanding of the rules governing access to host or the building
- All staff will always be appropriately presented with standard uniform
- Regular Reconciliation of all Access cards and Badges issued to visitors/employee and Cli-ents.
- Exact information about building structure,



emergency exit and daily client visits or events being hosted at site location.
- Manage the Front Office in most professional manner, directing and coaching staff to en-sure pleasant experience to all visitors/Clients.
- Having prior information of arriving clients/visitors and ensure all necessary arrangements are done as per requirement.
- Ensuring reconciliation of all Client/Employee badges issued on daily basis.
- Check cleanliness of lobby, lifts and public areas, lights and as well as front office staff in proper grooming and behavior.
- Ensure training of front office staff on VMS and GAP process and Policy.
- Guiding the Client Host Team to raise request on SEP/Safe tool for all Visits.

Additional activities

- New initiatives
- Managing site operations.
- Assisting WM/CE during crisis situation/BCP

Requirements

- Education and experience: Graduate degree with relevant work experience.
- Very Good people skills and ability to interact with a wide range of client staff and demands;
- Proven ability to function effectively as part of a team
- Proven ability to initiate and follow through with improvement initiatives.

Job Details

- Location: On-site -Bengaluru, KA
- Scheduled Weekly Hours: 48

📌 Front Office Executive (Karnataka)
🏢 Jones Lang LaSalle (JLL)
📍 Karnataka