Mandatory Skills

Integrations (8 integrations): REST,3rd party integration layer,Custom Scoped application,Hrsd,App Engine Studio,Flow Designer,Integration Hub,UI Builder,Now Experience Framework,and Service Portal.,Javascript,GlideAPI,Business rules,Certified Application Developer,Certified Implementation Specialist,HR Service Delivery (CIS-HR)

Skill to Evaluate

Service-now-developer,integrations,REST,Third-party-integration-layer,custom-scoped-application,scripting,JAVA,CSS,HTML,JavaScript,business-rules,web-development,Certified Application Developer (CAD),Certified Implementation Specialist HR Service Delivery (CIS-HR),HRSD,Employee Workflows, and Service Portal.,Javascript,GlideAPI,Business rules,Certified Application Developer,Certified Implementation Specialist,HR Service Delivery (CIS-HR)

Experience

7 to 8 Years

Location

Bengaluru

Job Description

We are seeking a Senior ServiceNow Programmer Analyst to join our Enterprise Applications team supporting our global ServiceNow platform. This role is focused on the design, development, customization, integration, and enhancement of ServiceNow Employee Experience solutions, including HR Service Delivery (HRSD), Employee Center, Employee Workflows, Enterprise News, Content Management, Knowledge Management, and custom applications. The ideal candidate is a hands-on ServiceNow developer with robust experience delivering scalable, user-centric solutions and automating enterprise business processes.

Key Responsibilities

• Design, develop, and enhance ServiceNow applications with a focus on HRSD, Employee Center, Employee Workflows, Knowledge Management, and Employee Experience.

• Develop custom applications using App Engine Studio, Flow Designer, Integration Hub, and the Now Experience Framework.

• Build and customize Employee Center pages, components, widgets, and experiences using UI Builder and Service Portal.

• Design and implement employee workflows for onboarding, offboarding, internal transfers, promotions, leave requests, and other HR business processes.

• Develop News, Announcements, and Content Management capabilities to improve employee communications and engagement.





• Create reusable components, business rules, client scripts, script includes, UI actions, and Flow Designer automations.

• Develop REST and SOAP integrations with enterprise HR, identity management, payroll, and third-party applications.

• Collaborate with business stakeholders to gather requirements and translate them into scalable ServiceNow solutions.

• Participate in solution design, code reviews, unit testing, integration testing, user acceptance testing, and production deployments.

• Troubleshoot and resolve complex application issues while optimizing application performance and usability.

• Develop and maintain technical documentation, coding standards, and development best practices.

• Collaborate with cross-functional teams including HR, Corporate Communications, IT, and Enterprise Architecture to deliver innovative employee experience solutions.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent experience.

Job Title

Senior Service Now Developer

Roles & Responsibilities

Key Responsibilities

• Design, develop, and enhance ServiceNow applications with a focus on HRSD, Employee Center, Employee Workflows, Knowledge Management, and Employee Experience.

• Develop custom applications using App Engine Studio, Flow Designer, Integration Hub, and the Now Experience Framework.

• Build and customize Employee Center pages, components, widgets, and experiences using UI Builder and Service Portal.

• Design and implement employee workflows for onboarding, offboarding, internal transfers, promotions, leave requests, and other HR business processes.

• Develop News, Announcements,



and Content Management capabilities to improve employee communications and engagement.

• Create reusable components, business rules, client scripts, script includes, UI actions, and Flow Designer automations.

• Develop REST and SOAP integrations with enterprise HR, identity management, payroll, and third-party applications.

• Collaborate with business stakeholders to gather requirements and translate them into scalable ServiceNow solutions.

• Participate in solution design, code reviews, unit testing, integration testing, user acceptance testing, and production deployments.

• Troubleshoot and resolve complex application issues while optimizing application performance and usability.

• Develop and maintain technical documentation, coding standards, and development best practices.

• Collaborate with cross-functional teams including HR, Corporate Communications, IT, and Enterprise Architecture to deliver innovative employee experience solutions.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent experience.

• 7+ years of enterprise application development experience.

• 5+ years of hands-on ServiceNow development experience.

• Strong experience with HRSD, Employee Center, Employee Workflows, Service Catalog, Knowledge Management, ITSM, and custom application development.

• Expertise with App Engine Studio, Flow Designer, Integration Hub, UI Builder, Now Experience Framework, and Service Portal.

• Strong JavaScript development skills, including Glide APIs, Business Rules, Client Scripts, Script Includes, UI Policies, and ACLs.

• Experience developing REST/SOAP APIs and integrating ServiceNow with enterprise applications.

• Strong analytical, problem-solving, communication, and requirements gathering skills.

Preferred Qualifications

• ServiceNow Certified Application Developer (CAD).

• ServiceNow Certified Implementation Specialist HR Service Delivery (CIS-HR).

• Experience with Employee Center Pro, AI Search, Virtual Agent, Employee Journey Management, Workplace Service Delivery, and Agile/Scrum.

📌 Servicenow Developer (Karnataka)
🏢 Cloud Raptor
📍 Karnataka