About Us

Nucleus Software has been providing Products and Services to various Global and Regional Financial institutions for the past 40 years. As a pioneer software vendor, Nucleus carries deep banking domain expertise and experience on latest technological trends. The platforms developed by Nucleus power the operations of more than 200 financial institutions in 50 countries, supporting multiple business verticals, accessible through mobile and internet channels. These platforms support retail banking, corporate banking, cash management, internet banking, automotive finance and other business areas.

Key highlights about Nucleus include:

- Entrusted by Global and Regional banks as a preferred partner for their Traditional to Transformative journey

- Driving large Digitalization programs for various banks using Data Science, Cloud, AI/ML, DevOps, RPA based solutions.

- An organization with an “Employee First” outlook

Recognized as a “Great Place to Work “by a global research organization
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Job Description

- Production Support to support enterprise lending platforms.
The role involves troubleshooting.
Production issues, analyzing logs, understanding customer requirements, and delivering effective solutions including reporting and data insights. Candidates with experience in lending and financial services and who worked upon LOS/LMS/Collections product are preferred.
- Provide L2/L3 production support for lending applications.
Monitor system performance and ensure high availability.
Analyze application and server logs to identify and resolve issues.




Perform root cause analysis (RCA) and implement fixes/workarounds.
Understand customer requirements and translate them into technical solutions.
Develop and deliver reports using SQL/data queries based on business needs.
Provide solution support aligned to customer requirements and system capabilities.
Collaborate with different teams for enhancements and bug fixes.
Support release activities and post-deployment validation.

Requirements

- Solid knowledge of Java (Core Java, basic framework understanding).

- Proficiency in SQL (complex queries, report generation, data analysis).

- Experience in application/production support.

- Ability to analyze logs and troubleshooting issues efficiently.

- Experience in understanding business/customer requirements.

- Capability to create reports and provide data-driven insights.

- Familiarity with ticketing tools (JIRA, Any other).

- Strong analytical, problem-solving, and communication skills.

Preferred Qualifications

- Experience in Lending domain / Banking & Financial Services.

- Familiarity with FinnOne Neo.

- Exposure to Spring Boot or enterprise Java frameworks.

- Experience with monitoring tools.

- Understanding of APIs and microservices architecture.

- Knowledge of batch processing systems.

Job Information

- Job Opening ID NUCLEUS_1845
- Business Unit Name CLOUD- CUSTOMER ENABLEMENT
- Job Type Offshore
- Grade 4
- Date Opened 14/05/2026
- Number of Positions 1
- Industry IT Services
- City NOIDA
- Province Uttar Pradesh
- Country India
- Postal Code 201309

📌 Java Production Support Engineer (India)
🏢 Nucleus Software
📍 India