We are looking for a skilled ServiceNow Custom Application Development Lead with 6 to 11 years of experience. The ideal candidate will have expertise in designing and developing custom applications using ServiceNow, as well as hands-on experience in implementing custom applications.

Roles and Responsibility

- Implement standardization and best practices for ServiceNow custom application development implementation.
- Design and develop custom applications and features to satisfy business needs.
- Develop flows, flow designers, queries, reports, and dashboards.
- Design and develop custom workspaces, inbound email actions, and integrations in ServiceNow.
- Create and configure business rules, UI policies, UI actions, client scripts, SLAs, notifications, and ACLs.
- Assist in defining, developing, and implementing standards and best practices for maintaining the health, performance, and scalability of the custom app.
- Provide technical guidance in custom app development design and solution.
- Work with customer team members to capture business requirements and translate them into appropriate technical solutions.
- Define and review configuration and coding standards.
- Proactive, responsive, and focused on anticipating future requirements and issues.
- Drive timely closure for issues and requests amongst team members.
- Develop clear and concise technical process/user manual documentation.
- Collaborate with stakeholders including internal customers, stakeholders,



and vendors to understand challenges and gain consensus on improved system and operational solutions.

Job Requirements

- At least 3 years of hands-on experience in developing custom apps using App Engine and Flow Designer.
- Experience in implementing custom applications, including custom tables, catalog items, flows, script includes, portal widgets, ACLs, and business rules.
- Expertise with JavaScript, HTML, and CSS.
- Experience working in an IT Service Management, ITIL, Agile, DevOps environment.
- Robust analytical skills, communication, and presentation skills.
- Prior experience working with globally dispersed virtual teams across various disciplines.
- Strong interpersonal skills with a collaboration mindset both within and outside the immediate team.
- Creative and solution-oriented.
- Willing to take on new challenges and drive them to completion.
- Certifications Preferred: ServiceNow Certified System Administrator (CSA), ServiceNow Certified Application Developer (CAD), ServiceNow Certified Implementation Specialist ITSM (CIS ITSM), ITIL v3/4 Foundation.

Additional Info

The company offers opportunities for skilled growth and development.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Specialist - Package Implementation (Telangana)
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