We are looking for a patient, customer-centric, and explicit-communicating Customer Support Executive to join our team. In this role, you will serve as the primary point of contact for our customers, resolving queries, handling service issues, and ensuring a smooth and delightful customer experience across voice and non-voice channels.

Key Responsibilities

- Handle inbound calls, emails, or chat queries from customers in a professional and timely manner.
- Diagnose, troubleshoot, and resolve customer complaints or product/service issues effectively.
- Provide accurate and complete information to customers using standard operating processes and internal tools.
- Maintain high standards of customer retention and engagement by delivering empathetic and friendly service.
- Escalate complex or unresolved issues to senior support teams or department managers as required.
- Record detail-oriented logs of customer interactions, feedback, and tickets in the CRM system.
- Work closely with internal teams to identify recurring issues and improve overall customer satisfaction.Role & responsibilities

Preferred candidate profile

📌 Customer Support Executive By Fatima (Karnataka)
🏢 NoBroker
📍 Karnataka