Skill required: Retirement Solutions - Data Entry Services

Designation: Customer Service Senior Analyst

Qualifications:Any Graduation

Years of Experience:5 to 8 years

Language - Ability:English(Domestic) - Intermediate

What would you do

- - 8+ years of experience in US Retirement Services domain Defined Contributions - Managing participant level services
- Experience in Exception Processing, processing of distributions including recurring payments (- Minimum Distribution Options, RMD, Lifetime Income etc.), process Internal/ External transfers, IRA contributions etc for Pension plans, IRAs, Personal Annuities etc. You would be part of Retirement services team, Experience in the US retirement industry specifically 401k , 403B, Moneyout, Lumpsum, Defined contribution, Client Service Management, Plan document, Plan Implementation Process of inputting, updating, or managing information in various digital formats. This includes tasks such as typing data into spreadsheets or databases, verifying accuracy, and ensuring that information is organized and accessible. Data entry services are often outsourced to specialized providers for efficiency and accuracy in handling large volumes of data.

What are we looking for o Graduate (mandatory), preferable from commerce background Experience in the US retirement industry o Experience using Omni or any other Record Keeping platform (preferred) o Open core Night shifts based on business requirements o Good verbal written communication skills in English o Good typing skill and attention to detail. o Positive time management skills o Ability work independently.




- In this role you are required to do analysis and solving of increasingly complex problems
- Your day to day interactions are with peers within Accenture
- You are likely to have some interaction with clients and/or Accenture management
- You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments
- Decisions that are made by you impact your own work and may impact the work of others
- In this role you would be an individual contributor and/or oversee a small work effort and/or team
- Please note that this role may require you to work in rotational shifts

Roles and Responsibilities:
- Process monetary and non-monetary transactions for assigned clients/transactions. Ensure accuracy on transactions processed
- Be responsible for completing items assigned in a timely fashion
- Strict adherence of non-disclosure of client information by preserving client confidentiality.
- Complies with all client policies, procedures, and Federal/State/Local regulations and escalates issues to the management.
- Research on any queries/ requests sent by the Business Partners/Client Support Teams and replying the same with stipulated time.
- Identify and help drive process improvements and automation opportunities.
- Ensure Quality Control standards that have been set are adhered to.
- Excellent organizational skills with ability to identify and prioritize transactions (high value/ aging etc).
- Completing assigned responsibilities and projects within timelines apart from managing daily BAU.

Qualification Any Graduation

📌 Customer Service Senior Analyst (Karnataka)
🏢 Accenture
📍 Karnataka