This position is responsible for achievingbudgeted room nights and revenue target in a defined territory through 100%retention of all existing key accounts, driving deeper penetration intoexisting clients potential and meeting business development targets byacquiring all targeted accounts from the prospect list.
KEY ACTIVITIES
Business Development & Acquisition ofNew Business
- Develop a Key Account Management plan foreach Key Account assigned.
- Ensure continuous focus on acquisition bydeveloping and acting on a Sales Pipeline
- Develop and proactively update a Prospectlist for business development
- Focused call plan per call target agreedwith the DOS / Sales Manager
- Conduct Client Business Reviews forassigned Key accounts per agreed periodicity with the client. Business reviewsto be in the form of meetings with minutes and a formal presentation of data/key benefits and outcomes.
- Ensure comprehensive coverage and knowledgeof assigned territory
- Actively seek opportunities to growdomestic leisure and MICE business for the Company properties.
RelationshipManagement
- Introduce new service / product upgrades toKey clients through show and tell and appropriate entertainment to get themto experience the Companys products and services.
- Effectively partner Hotel operations teamsto meet and exceed customer expectations.
- Assist in thedevelopment and preparation of the Sales and Marketing Plan and Sales Budget.
- Prepare and maintainon-line, updated relevant documentation, records, formats and MIS for easyreferencing and retrievability.
- Ensure timely,accurate and comprehensive update of all client data into Sales Logix
- Study monthlyproductivity report.
- Study domicile andgeographical data
- To keep abreast ofmarket factors and competitor activity. Continuously benchmark company productsand services against competitors to ensure the company remains Best in class.
Systems and Operations
- Recommends alternative Sales strategiesincorporating trend, data analyses to ensure targets are met.
- Co-ordinates and ensures the efficientoperation of F&B; functions, guest stays to ensure revenue maximization andcustomer satisfaction.
- Maintains close contact with guest andmarket and to earn goodwill and recommends modification of product, services,amenities based on analysis of feedback.
- Assists in F&B; promotion and specialpromotional activity.
- Organizes PR activity, to ensure goodwilland effective market penetration, with in corporate guidelines.
KEY SKILLS
- Relevant experience in Hospitality Sales.
- Graduation in Hospitality preferred.
- Sharp analytical mind,with good attention to detail.
- Ability to multi-taskon issues.
- Ability to workindependently and on own initiative.
- Professional approachand demeanor.
- Good organizational,communication, interpersonal and team skills.
- High resultsorientation
- Excellent written and verbal communicationskills.
- Good understanding of key business drivers.
- Positive knowledge of the market, externalcompetitor activity and market trends/ opportunities
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Assistant Manager (Bihar)
🏢 East India Hotels (EIH)
📍 Bihar
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