Senior Executive - Operations and Service (Maharashtra)

Senior Executive - Operations and Service (Maharashtra)

30 Jul
|
Bajaj Finance
|
Maharashtra

30 Jul

Bajaj Finance

Maharashtra

Job Purpose

This position is open with Bajaj Finance ltd.

Duties and Responsibilities

- Customer Service - TAT, Tokens, customer complaints and NSR/SR closure Management

- Daily cash collection / updating and deposition Checking and updating agency/branch walk-in collection.

- Cross selling the insurance and other products to walk in customers

- Cash Customer Service /NPS and Audit Queries

- Service branch maintenance and control

- Consistent increase in penetration of CDM/Kiosk

- Manage escalations with teams (Centralize/HO) for end to end resolution

- Petty cash management

- Maintain minimal errors in audit report published by HO.

Required Qualifications and Experience

"
- Understanding of cash customer service related processes and policies.

- Graduate/Post graduate fresher/with experience

- Ability to work independently and towards deadlines.

- Effective oral and written communication skills"

📌 Senior Executive - Operations and Service (Maharashtra)
🏢 Bajaj Finance
📍 Maharashtra

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: senior executive - operations and service (maharashtra) / maharashtra

Subscribe to this job alert:

Get the latest job offers by email for: senior executive - operations and service (maharashtra) / maharashtra