Supports and assists with the design, architecture, implementation, security and support of a multi-site network communication environment.
Responsibilities
- Manage and implement a range of network projects.
- Develop detailed requirements for upgrading existing production, corporate and non-production network devices.
- Participates in the planning and implementing upgrading existing production and corporate and non-production network devices.
- Completes network communications troubleshooting and provides in-depth technical assistance with operational problems.
- Supports assigned projects, which include responsibility for planning, time, resource utilization and implementation of changes (in and out of core hours).
- Identifying risks relating to the project, escalating potential concerns, and helping to prevent further design updates and missed requirements.
- Including: Cross-team collaboration and engagement with different teams to obtain the necessary information to complete the project and overcome obstacles.
- Engagement with the change process and operations management.
- Supports Vendor management.
- Identifies service improvement activities that would optimise the network's performance, efficiency, and capacity.
- Performs baseline checks on new hardware to ensure it complies with company standards and aligns with the current security posture.
- Support peers with knowledge sharing and reviewing work
Qualifications
- Three to five years of overall IT experience in the following areas: Networking, including LAN/WAN
- Firewalls
- Security and encryption technologies
- Load Balancing
- Experience with TCP/IP protocol communications.
- Broad knowledge of Cisco's product portfolio.
- Knowledge of Network diagnostics, BGP, SNMP, VPN, SSH, MPLS technologies.
- Work in a heavily regulated environment with DSS/PCI compliance.
Skills
- Solid verbal and written communication skills.
- Self-starter with demonstrated listening skills.
- Serves as a mentor to lower-level employees, leads others, and uses good judgment.
- Limited supervision: work may be reviewed for direction and strategy.
- Ability to identify and formulate a plan to implement improvements in line with colleagues' agreement when completing work.
- Holds a current CCNP certification or equivalent experience.
Work Conditions
- Supports a 24 by 7 Global Network.
- May require occasional travel.
Corporate Security Responsibility
- Abide by Mastercards security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercards guidelines.