- Respond to customer inquiries and resolve issues professionally and promptly.
- Provide product information and solutions to customers via phone, email, or chat.
- Resolve complaints and concerns in a fair and effective manner.
- Collaborate with internal teams to improve customer satisfaction.
- Develop and maintain a thorough understanding of our products and services.
- Identify opportunities to upsell and cross-sell products to existing customers.
Disclaimer: This job posting & Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Customer Support Professional (Kerala)
🏢 POLYCAB
📍 Kerala
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