ServiceNow

Pune, Hyderabad, Bangalore, Chennai (Hybrid)

5+ years experience experience

Full-time

Description

The Service Now Sr. Developer

Responsibilities

- Develop user interfaces, collaborate with designers, implement responsive designs, optimize performance
- Service now implementation experience in ITSM modul(Incident, Problem, Change, CMDB & Asset – not limited to)
- Working experience in implementation of Service Portal
- Working experience in implementation of Service Portal
- Build service requests from customer requirements including requests, request items and tasks using workflows -to manage data flows from the customer to the support teams providing the service
- Uses scripting tools and Service Now functionality create script to automate rote tasks being done in Service Now.
- Performs integrations and process automation using Service Now Orchestration.
- Load, manipulate and maintain data between Service-now and other systems.
- Thorough understanding of ITIL/ITSM processes




- Performs system and integration testing with sample and live data Monitor health, usage and overall compliance of the application.
- Hands-on design, development and deployment experience with the Service-now platform.

Basic Qualifications

- Hands on experience on CSM module
- Hands on experience on ITSM module
- Should have worked extensively on ServiceNow Integrations with other external system
- Must have working experience Agile setting
- Experience in CMDB, Discovery and integration with other external modules
- Hands on in Glide and Jelly Scripting, Java Script, HTML, XML, AJAX.
- Experience in Integrations with 3rd party tools using (web services, SOAP, email, MID, etc...).
- Hands-on experience developing using JavaScript.
- Hands-on experience working with relational databases.
- Hands-on experience with web UI development technologies that include HTML, CSS, and AJAX.

Certification

CSA (Minimum)

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