Manager - Operations

About the company

Treebo Hospitality Ventures (THV) is a hotel group operating with a mission of "democratising the joy of

travel". We focus on the affordable segments of the market economy to mid-market to cater to the next

100 million travellers who will experience the joy of travel over the next 10 years. We offer these guests a

high-quality experience at an affordable price point, with a portfolio of 800+ hotels across 120+ cities.

We operate through multiple brands catering to different sub-segments:

Itsy (10001500)

Treebo and Treebo Premium (15003000)

Medalio, our newly launched affordable luxury brand (30006000 per night)

We are also the master franchisee of Accor Hotels in India for their Ibis and Mercure brands, which cater to

larger mid-market properties.

We are the most loved hotel chain in the affordable segment, with an average rating of 7.8/10 across

independent review platforms and we are just getting started

About the Role

As an Area General Manager, you will be responsible for executing the companys strategic vision of

democratizing the joy of travel. You will be responsible for a given area and the portfolio there in to ensure

highest levels of guest experience, product quality and business profitability of the assets. While managing

the operations and enabling sales for your portfolio, you will also drive the expansion of our hotel portfolio

across your area and beyond through your network. This is a mission critical role that requires a perfect

balance of delivering operational excellence, relationship management, and a business development mindset.





Key Responsibilities -

1) Operational Excellence

Oversee day-to-day operations across multiple hotel properties in your area, ensuring adherence to

brand standards and service benchmarks

Drive compliance with Treebo's brand standards and SOPs, health and safety guidelines, and service

quality norms

Conduct audits, quality assurance checks, and drive corrective/preventive actions through hotel partners to

maintain Treebo standards

Act as the key liaison between the company and hotel partners, ensuring seamless coordination and

timely issue resolution

Monitor and enhance overall guest satisfaction by ensuring prompt and effective service recovery

mechanisms

2) Business Development Growth

Identify, evaluate, and onboard new hotel properties to expand the companys portfolio within the

assigned area

Negotiate terms of the agreement and ensure complete alignment with Treebo's operating procedures

before onboarding any hotel

Collaborate with the central business development team to oversee launch process of the signed

properties

3) Sales MICE

Drive regional sales performance by collaborating with internal sales teams and property owners to

achieve revenue targets for your portfolio





Identify and push sales POCs to close MICE deals for your portfolio properties

Support pricing, promotions, and campaigns to drive business at the property level Engage with

local corporate clients, event organizers, and travel planners to push business to your portfolio if

needed

4) Team Partner Management

Lead, mentor, and develop on-ground portfolio hotel teams to deliver exceptional guest experience in the

segment

Train hotel staff in brand values, SOPs, and customer service skills to ensure consistency Build

strong relationships with hotel owners and partners to foster collaboration and long-term

association

What Are We Looking For -

Solid communication, leadership, and stakeholder management skills.

46 years of experience in hospitality management with demonstrated success in both operations and

business development.

Proven experience in property acquisition and/or sales in hospitality.

Knowledge and experience in the MICE segment is highly desirable.

Analytical mindset with problem-solving and decision-making capabilities.

Ability to thrive in a dynamic, fast-paced environment.

Willingness to travel extensively within the assigned geography.

Entrepreneurial approach with a strong focus on execution and accountability

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Manager - Operation (Uttarakhand)
🏢 Treebo Hotels
📍 Uttarakhand