Responsibilities

- Azure Platform Support: Assist in the management, monitoring, and troubleshooting of Azure cloud services.
- Ticket Resolution: Respond to and resolve basic support tickets related to Azure resources, infrastructure, and cloud environments.
- Cloud Deployment Assistance: Support the deployment and configuration of virtual machines, storage accounts, and other Azure services.
- Learning and Development: Participate in ongoing training sessions to build foundational knowledge of Azure services, tools, and best practices.
- Collaboration: Work closely with senior Azure engineers and cloud architects to support complex projects and resolve technical issues.
- Documentation: Maintain detailed records of incidents, resolutions, and work logs in the ticketing system.
- Customer Support: Provide high-quality customer service by addressing client queries related to Azure services and infrastructure.

Requirements

- Basic Cloud Knowledge: Familiarity with cloud computing concepts, with a strong interest in Microsoft Azure.
- Technical Aptitude: Some experience with IT systems, networks, or cloud platforms is preferred, but not required.
- Problem-Solving:



Ability to approach technical challenges with logical and effective solutions.
- Communication Skills: Clear written and verbal communication skills to explain technical issues in an understandable way.
- Teamwork: Ability to collaborate effectively with colleagues and clients in a fast-paced setting.
- Learning Orientation: Strong desire to learn and grow in the cloud computing domain.

Preferred Qualifications

- Basic understanding of networking concepts (e.g., DNS, VPN, IP addressing).
- Familiarity with Azure services such as Azure Virtual Machines, Azure Blob Storage, Azure Active Directory, and Azure Networking.
- Understanding of IT infrastructure, server management, and virtualization.
- Bachelor's degree in computer science, Information Technology, or a related field is a plus, but not required.
- Azure certifications (e.g., Microsoft Certified: Azure Fundamentals) are a bonus but can be pursued on the job.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Associate Cloud Engineer (Uttar Pradesh)
🏢 ValuePoint
📍 Uttar Pradesh