Role & responsibilities

Key Responsibilities

- Switching (Cisco/Arista/Juniper)
- Routing (Cisco/Arista)
- Firewall Management with policy implementation (Palo Alto)
- Wireless (Cisco/Mist)
- F5 load balancers (F5)
- SDWAN (Palo Alto)
- SSL VPN (Palo alto)
- AWS - advance Networking
- Physical & cloud Networking
- Uses knowledge of LAN/WAN systems to help design, support, and setup networks. Tests and evaluates network systems to eliminate problems and make improvements.
- Take ownership for the Wolken tickets (requests, incidents - monitoring and users, changes) and work with the best resolution by properly and on-time ticket updates and detailed close notes for making improved network service/infra. Work on the repetitive alerts and resolve them under the defined SLAs.
- Along with Wolken tickets, attend and resolve users request and incidents posted over the diff communication channels like emails, Slack, and Teams. Document them in the ServiceNow.
- NetOps support for the Campus and Datacenters Network Infra, SDWAN and SASE VPN Solutions, Network Firewalls Management, Hybrid Cloud (AWS and Azure).
- Hands-on experienced in planning, configuring, testing, maintaining,



and troubleshooting the network infrastructure (Campus, Datacenter, and Cloud Network)
- Extensive knowledge of deploying and troubleshooting L2/L3 Multilayer Switching protocols VLAN, STP, VTP, HSRP, MLAG
- Experienced with various energetic routing protocols, specifically BGP and experienced with IPsec VPN, Route management using PBRs.
- Creating a support request and work/coordinate with the vendors (ISPs and Product Vendors) in service request, issue resolution and security improvements.
- Handling Cloud Networking support (AWS and Azure) like VPC Peering requests, Transit Gateway attachments, Route Propagation.
- Network security vulnerability remediation across all network infra through config management or firmware upgrades.
- Managing the firewall policies across all the firewalls as per the user and security requirements.
- Handling the wireless network request, issue, and troubleshooting
- Managing the F5 LTMs and SSL certificate management
- Taking ownership for the NetOps related projects and track it under Jira

📌 Network Engineer (Karnataka)
🏢 Aziro
📍 Karnataka