Role Overview

As the Staff Product Manager for Agency Monetization Wallet, you will own the strategy and execution of HighLevel's Reselling, Rebilling, and Wallet experiences for agencies and subaccounts.

You will be responsible for how agencies recover platform costs, apply markups, resell HighLevel products, manage funds, and understand the movement of money across their accounts and customers.

This role sits at the intersection of monetization, billing, payments infrastructure, and agency operations. You will work closely with Engineering, Design, Finance, Revenue Operations, Tax, and product teams across HighLevel to build a reliable and scalable system that enables agencies to monetize HighLevel products while maintaining financial accuracy, transparency, and control.

Your work will shape how agencies and subaccounts transact across HighLevel from wallet funding and usage deductions to rebilling, markups, taxes, credits, and profitability visibility.

Key Responsibilities

- Own the product strategy and roadmap for HighLevels Reselling, Rebilling, and Wallet platform.
- Identify customer problems and market opportunities to improve how agencies monetize HighLevel products and manage financial operations.
- Lead product initiatives from discovery through execution, balancing customer needs, technical complexity, and business objectives.
- Partner closely with Engineering and Design to build scalable, reliable, and intuitive platform experiences.
- Collaborate with Finance, Revenue Operations, Customer Success, and other Product teams to ensure seamless end-to-end monetization workflows.
- Define success metrics, leverage customer insights and data, and continuously optimize product performance.
- Drive alignment across stakeholders while influencing product direction across multiple teams.
- Mentor Product Managers and contribute to raising the overall product management bar across the organization.

What You'll Own

- Reselling Platform
- Rebilling Platform
- Agency Wallet
- Subaccount Wallet
- Wallet Funding Auto Recharge
- Transaction History Financial Transparency
- Credits,



Refunds Adjustments
- Markups Margin Management
- Agency Tax Experience
- Wallet APIs Platform Services
- Monetization Frameworks consumed by product teams

What You'll Do

- Own the product vision, strategy, and roadmap for HighLevels Reselling, Rebilling, and Wallet products.
- Lead the end-to-end product lifecycle, from customer discovery and strategy through execution, launch, and continuous improvement.
- Build products that simplify how agencies monetize HighLevel, manage billing workflows, and operate their businesses.
- Partner closely with Engineering, Design, Finance, Revenue Operations, Customer Success, and other Product teams to deliver scalable, customer-centric solutions.
- Drive product decisions by leveraging customer research, market insights, experimentation, and data.
- Balance customer needs, business objectives, technical complexity, and platform scalability to deliver high-impact outcomes.
- Define success metrics, monitor product performance, and continuously improve customer experience through data-driven iteration.
- Influence product direction across multiple teams and align stakeholders around a shared product vision.
- Mentor Product Managers and contribute to strengthening product strategy, execution, and product management best practices across the organization.

Requirement

- 8+ years of Product Management experience, including ownership of complex financial or payments infrastructure in SaaS or fintech environments.
- Proven ability to design, ship, and scale systems that handle large volumes of financial transactions and reconciliations.
- Deep understanding of Stripe s ecosystem including Connected Accounts, Treasury, Payment Intents, Tax APIs,



and reconciliation workflows.
- Strong grasp of global payments, multi-currency management, and FX settlement across regions (US, EU, Canada, India, Australia).
- Experience implementing or integrating tax compliance systems (e.g., Stripe Tax, Avalara, or internal frameworks) for B2B and reseller transactions.
- Demonstrated ability to work across finance, tax, and engineering teams to ensure accounting accuracy and regulatory alignment.
- High comfort with hands-on execution including data validation, variance analysis, and mapping product usage to revenue.
- Analytical mindset with experience using SQL, BI tools, or financial data models to diagnose issues and validate hypotheses.
- Solid stakeholder management and communication skills, with the ability to simplify complex financial concepts for cross-functional audiences.
- Track record of driving measurable impact through systemic improvements, automation, and data-driven decisions.

Nice-to-Have

- Prior experience building or managing usage-based billing or embedded finance platforms.
- Familiarity with accounting systems (NetSuite, Chargebee, QuickBooks) and their integration with payment data pipelines.
- Understanding of reseller ecosystems, margin management, and agency billing workflows.
- Experience with cross-border compliance and digital goods taxation (VAT, GST, HST).
- Exposure to financial ledger design, double-entry accounting models, or journal reconciliation automation.
- Strong technical fluency with APIs, data pipelines, and internal tools related to payments and finance.
- Background in high-scale SaaS or fintech environments (e.g., Stripe, Shopify, Adyen, PayPal, or B2B billing systems).
- Experience operating in remote, global teams with complex stakeholder alignment across functions and time zones.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Staff Product Manager - Agency Monetization & Wallet (India)
🏢 HighLevel
📍 India