Job Title: IT Systems Engineer
Location: India
Workplace Type: Remote
Job Summary
The future is bright for the Porch Group, and we'd love for you to be a part of it as our IT Systems Engineer with the Information Technology team.
Porch Group is looking for an experienced IT Systems Engineer to design, implement, and manage complex IT infrastructure and systems that support the Porch Groups Information Technology department. This role focuses on strategic system architecture, technical migrations and implementation projects, advanced troubleshooting, and optimization of enterprise-grade technology solutions to ensure scalability, security, and performance.
In this role, you will lead critical IT initiatives, mentor Systems Administrators and Support team members, and collaborate with cross-functional teams to align IT systems with business objectives. You will provide expert-level support for enterprise applications, cloud platforms, and network infrastructure, leveraging advanced tools such as AI and automation to enhance operational efficiency.
The ideal candidate has deep expertise managing systems such as Microsoft Azure, MacOS, Windows, Linux, Office 365, virtualization, endpoint management, and AI platforms (Microsoft Copilot or Anthropic Claude), along with other business-critical platforms.
What You Will Do As An IT Systems Engineer
- Design, deploy, and maintain enterprise IT infrastructure, including servers, endpoint management tools, SaaS applications, and cloud environments (e.g., Azure, DNS solutions).
- Lead the planning and execution of technical projects such as system upgrades, migrations, and deployments to ensure minimal disruption and maximum performance.
- Proactively monitor and improve system performance, identify bottlenecks, and implement optimizations to enhance reliability and scalability.
- Oversee advanced troubleshooting of complex system, network, and application deployments, delivering root-cause analysis and sustainable long-term solutions.
- Design and develop intelligent automation and endpoint management solutions using PowerShell and Bash scripts, enhanced by agentic AI platforms including Anthropic Claude. Integrate REST APIs and third-party services to orchestrate complex workflows, enabling automated data processing, system integrations, and AI-powered decisioning that drive substantial gains in operational efficiency.
- Ensure robust security practices, including patch management, vulnerability remediation, and compliance with regulatory standards such as NIST, CIS, SOX, PCI, and ITGC.
- Collaborate with IT leadership and stakeholders to define system architecture strategies and align infrastructure with evolving business objectives.
- Mentor Systems Administrators and other IT support staff, providing guidance on best practices, advanced technical concepts, and emerging AI-driven methodologies.
- Maintain and enhance disaster recovery and business continuity plans, ensuring systems remain resilient and recoverable.
- Document system configurations, processes, and procedures, maintaining a comprehensive knowledge base for IT operations.
- Lead the evaluation and adoption of emerging technologies to improve system performance and support organizational growth.
- Participate in after-hours project work or emergency incident response.
- Lead IT-related projects, including cloud migrations, infrastructure scaling, and technology integrations, as assigned.
- Perform other IT related duties or projects, as assigned.
What You Will Bring As An IT Systems Engineer
- Exceptional problem-solving and analytical skills, with the ability to design and implement complex IT systems.
- Bachelors degree in Computer Science, Information Technology, or a related field, or 8+ years of progressive experience in IT.
- Practical knowledge of Azure, Windows, MacOS, and virtualization platforms (e.g., AVD).
- Solid scripting and automation skills (PowerShell, Bash) combined with hands-on experience using agentic AI tools such as Microsoft Copilot or Anthropic Claude to create intelligent automations and workloads.
- Demonstrated expertise with endpoint management tools, including the development of custom packages and full endpoint lifecycle management (managed apps, policies, compliance, automated provisioning, maintenance, and retirement).
- Excellent and fluent communication skills (verbal and written in English), with the ability to convey technical concepts to non-technical stakeholders.
- Ability to manage multiple high-priority projects and adapt to rapidly changing environments.
- If you are a results-driven, detail-oriented IT Systems Engineer with a passion for building resilient, scalable infrastructure, we would love to hear from you. This is a great opportunity to join a dynamic team and make a significant impact on the business.
- Candidates that have worked in IT for a United States based publicly owned company preferred.
- Excellent written and communication skills in English language.
- Proven experience working with US based business teams.
- Ability to work within core US business hours / time zone expectations - Eastern Standard Time (EST) overlap.
- Working Hours: 8 Hours (Excluding breaks) 4 Core US Hours Overlap (7:30pm- 11:30pm IST) 4 flexible hours (IST)
- Workspace: A quiet, dedicated space to work, and a reliable internet connection with a minimum speed of 50 Mbps.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 IT Systems Engineer (India)
🏢 Porch
📍 India