What you''ll do: Delivery Excellence Analyst in the Enterprise will

- Support delivery teams in implementing Delivery Excellence practices, risk management frameworks, and quality standards across projects
- Assist in tracking and reporting operational KPIs; help monitor delivery performance metrics and flag risks/issues for timely escalation
- Support delivery risk governance activities by working with project teams and QRM stakeholders in tracking risks and mitigation actions
- Assist in organizing and conducting awareness sessions/trainings on Delivery Excellence practices and QMS process assets
- Support adherence to defined process maturity standards (e.g., CMMI Level 3) through documentation and tracking compliance
- Contribute to maintaining and updating Quality Management System (QMS) artifacts and templates
- Assist in driving consistency in delivery practices across projects through structured tracking and reporting
- Support adoption of new tools, processes, and systems by assisting teams and resolving basic queries
- Participate in project audits/reviews based on defined quality frameworks (e.g., CMMI), and assist in documenting observations, non-compliances, and best practices
- Fully aware of audit lifecycle for SDLC

What youll bring:





- Bachelor''s degree in IT or relevant field with a strong academic record.
- A minimum of 2 years of experience in Delivery Assurance and Quality Management
- Knowledge and experience in Software Quality Management Software Quality Standards
- Through understanding and implementation experience of CMMi 3.0 framework for Dev Services
- Proficiency in MS Office, including Word, Excel, and PowerPoint.
- Experience with Project management tools-Good to have (e.g., Atlassian JIRA, Confluence, MS project ) and Quality Assurance tools
- CMMi implementation experience (Maturity level 3 at minimum/ High maturity implementation experience preferred )
- Robust communication skills, both written and verbal, for reporting and interacting with stakeholders.
- Ability to work independently and as part of a team
- Willingness to adapt to evolving industry standards and technologies
- Ability to manage a wide variety of tasks and meet deadlines, and reliability/dependability
- Proven ability to work creatively and analytically in a problem-solving environment
- Excellent time management skills.
- Fluency in English
- Client-first mentality
- Intense work ethic
- Collaborative spirit and problem-solving approach

📌 Analyst - Delivery Excellence (Maharashtra)
🏢 ZS Associates (India
📍 Maharashtra