We are looking for a skilled skilled to join our team in Jaipur, with 3 years of experience. The ideal candidate will have a strong background in customer relationship management and IT-enabled services.
Roles and Responsibility
- Manage and resolve customer complaints professionally.
- Provide excellent customer service through various communication channels.
- Collaborate with internal teams to improve overall customer experience.
- Analyze customer feedback to identify areas for improvement.
- Develop and implement process improvements to increase efficiency.
- Maintain accurate records of customer interactions and transactions.
Job Requirements
- Strong knowledge of CRM software and IT-enabled services.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Strong analytical and critical thinking skills.
- Ability to work collaboratively as part of a team.
- Strong attention to detail and organizational skills.
- Experience working in a BPO or call center industry is preferred.
- Competitive salary and benefits will be offered to the right candidate.
📌 Chat Support Executive (Rajasthan)
🏢 TP
📍 Rajasthan
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