Working Days: Monday to Saturday (10:00 AM – 7:00 PM)
️ Mandatory Language Requirements:
Malayalam & English- Advanced (Fluent)
Key Responsibilities:
-On-boarding & Product Training: Train new joiners on product knowledge, customer communication, and internal systems (including selling, soft skills, and objection handling).
-Performance & Refresher Modules: Conduct call audits, identify training gaps across levels,
and deliver refresher training to boost floor productivity.
-Feedback & Coaching: Provide timely, constructive feedback and counseling to trainees to help them meet performance standards.
-Training Operations: Manage training schedules, set up training rooms, create engaging learning materials, and maintain meticulous performance scorecards and records.
-Voice modulation correction.
How to Apply:
If your profile matches the requirements, please share your updated resume directly: Email: or whatsapp (Please mention "Senior Trainer - Kochi " in the subject line).