About the Role We are looking for a proactive and detail-oriented Associate – Clinic Operations in our Recent business initiatives team. This role is responsible for maintaining operational excellence across clinics by managing inventory, infrastructure, administrative processes, vendor coordination, and facility upkeep.
The ideal candidate is someone who enjoys solving problems, takes ownership, and ensures every clinic remains fully equipped and ready to deliver an exceptional patient experience.
Key Responsibilities
1. Inventory & Supply Management
Own end-to-end inventory management across clinics.
Ensure optimum stock levels of:
Ayurvedic medicines
Kapiva retail products
Panchakarma consumables
Medical and clinical supplies
Housekeeping and operational supplies
Coordinate replenishment with central warehouse/vendors.
Conduct regular inventory audits and minimize stock-outs, expiries, and wastage.
Track inventory movement and maintain accurate documentation.
2. Clinic Infrastructure & Maintenance
Ensure all clinics remain operationally functional and well-maintained.
Coordinate repairs and preventive maintenance for clinic infrastructure, including:
Electrical fixtures
Plumbing
Air conditioning
Furniture
Medical equipment
General civil work
Liaise with vendors and technicians to resolve issues with minimum downtime.
Conduct periodic infrastructure audits across clinics.
3. Panchakarma & Equipment Management
Ensure Panchakarma rooms are fully equipped and operational.
Manage procurement and upkeep of Panchakarma equipment and accessories.
Coordinate servicing, repairs, and replacements whenever required.
4. Branding & Clinic Readiness
Ensure all branding elements across clinics are updated and well-maintained.
Manage installation and upkeep of:
Signages
Standees
Posters
Doctor boards
In-clinic branding materials
Coordinate with marketing and vendors for timely implementation of branding activities.
5. Facility & Administration
Oversee housekeeping standards across all clinics.
Monitor facility requirements and coordinate timely replenishment of non-clinical supplies.
Maintain administrative records related to clinic operations.
6. Employee Accommodation & Administrative Support
Coordinate accommodation arrangements for clinic staff wherever applicable.
Liaise with landlords, vendors, and service providers for accommodation-related requirements.
Support employee onboarding from an operational readiness perspective.
7. Vendor Management
Identify and coordinate with vendors for maintenance, procurement, housekeeping, fabrication, branding, and other operational requirements.
Negotiate timelines and ensure timely execution of work.
Track vendor performance and ensure quality standards.
8. Operational Excellence
Conduct routine clinic visits to identify operational gaps.
Resolve day-to-day operational issues promptly.
Develop and maintain operational checklists and SOP compliance.
Continuously identify opportunities to improve clinic efficiency and patient experience.