Head - Nursing,

Location - Patna

Job Objective: To provide strategic and operational leadership to Nursing Services by ensuring delivery of safe, evidence-based and patient-centric nursing care while driving clinical excellence, quality outcomes, patient experience, workforce capability and operational efficiency across the hospital.

Areas under Responsibilities / Purview:

- All Nursing Services (IPD, ICU, OT, Emergency, OPD and Specialty Units)
- Nursing Superintendents, Assistant Nursing Superintendents
- Nursing Supervisors
- Nursing Officers
- Infection Control Nurses
- Nursing Education & Training
- Clinical Nursing Quality
- Nursing Administration
- Nursing Rostering & Workforce Planning

Job Responsibilities:

- Provide overall leadership and direction to Nursing Services across the hospital.
- Ensure delivery of safe, compassionate and evidence-based nursing care in accordance with hospital policies and clinical protocols.
- Drive compliance with NABH, JCI and all statutory regulatory requirements.
- Monitor nursing-sensitive quality indicators including medication errors, falls, pressure injuries, hospital acquired infections and patient safety events.
- Ensure implementation of patient safety initiatives, infection prevention practices and clinical governance standards.
- Develop and implement nursing policies, SOPs, protocols and clinical guidelines.
- Ensure optimum nursing manpower planning, deployment and productivity across all departments.
- Lead recruitment, onboarding, retention and succession planning for nursing workforce.
- Drive nursing competency assessment,



mandatory certifications and continuous professional development.
- Ensure timely completion of BLS, ACLS, Fire Safety, Infection Control, Biomedical Waste Management and other mandatory training programmes.
- Review patient feedback and nursing service quality and implement improvement initiatives.
- Ensure accurate and timely nursing documentation in Hospital Information System (HIS)/Electronic Medical Records (EMR).
- Collaborate with Medical, Quality, Operations, Infection Control, HR and other support departments to improve patient outcomes.
- Lead nursing participation in multidisciplinary rounds and clinical review meetings.
- Prepare and monitor departmental budgets and ensure optimum utilization of manpower, consumables and equipment.
- Participate in hospital committees including Infection Control Committee, Quality & Patient Safety Committee, Medication Safety Committee, Nursing Practice Committee, Biomedical Waste Management Committee, Fire & Safety Committee, Ethics Committee (as applicable)
- Drive continuous quality improvement, innovation and digital transformation initiatives within Nursing Services.
- Lead commissioning of new units and support hospital expansion projects.
- Review departmental performance through dashboards,



audits and quality metrics and implement corrective actions.
- Promote a culture of accountability, teamwork, patient-centricity and continuous improvement.
- Perform any other duties assigned by the reporting authority.

Educational Qualification:

- B.Sc. Nursing (Mandatory)
- M.Sc. Nursing (Preferred)
- MBA / MHA / PG Diploma in Hospital Administration (Preferred)
- Valid State Nursing Council Registration

Experience & Skillset:

- 15+ years of progressive nursing experience in a tertiary care hospital.
- Minimum 5 years in a senior nursing leadership position.
- Experience in NABH/JCI accredited hospitals.
- Strong understanding of Clinical Governance, Patient Safety and Nursing Operations.
- Expertise in workforce planning and nursing manpower management.
- Experience in quality improvement and accreditation processes.
- Good financial and budget management skills.
- Excellent communication, stakeholder management and leadership capabilities.
- Solid decision-making, problem-solving and conflict resolution skills.
- Proficiency in Hospital Information Systems (HIS) and Microsoft Office.

Key Performance Indicators (KPIs)

- Nursing Quality Indicators
- Patient Satisfaction (Nursing)
- Patient Safety Metrics
- NABH/JCI Compliance Scores
- Nursing Documentation Compliance
- Infection Control Indicators
- Nursing Productivity & Staffing Efficiency
- Employee Engagement & Nurse Retention
- Mandatory Training Compliance
- Budget Adherence & Cost Optimization
- Incident Reporting & CAPA Closure
- Nursing Attrition & Vacancy Management

📌 Head - Nursing (Patna)
🏢 Medanta
📍 Patna