Location: Noida
Experience: 6–12 Years

About the Role
We are looking for a high-impact Presales Manager – ServiceNow to partner with Sales, OEM teams, and internal delivery units to drive compelling solution pitches, value-driven proposals, and best-in-class customer engagements. This role plays a critical bridge between business needs and technical solutioning , ensuring win probability and long-term customer success.

Key Responsibilities
1. Sales & Presales Enablement
Assist sales teams in qualifying customer requirements and performing pre-demo needs analysis .
Assess customer’s strategic objectives, current IT landscape, and business challenges .
Gather and analyze inputs to create accurate proposals including scope, pricing, assumptions, and service components.
Prepare and own responses for RFP, RFI, RFQ, and solution proposals aligned with customer expectations.
Plan and contribute to sales strategies based on market trends and competitive behavior.

2. OEM & Stakeholder Collaboration
Work closely with ServiceNow OEM sales and solution teams for joint presales engagements, solution positioning, and business case creation.
Coordinate with internal stakeholders across delivery, architecture, finance, and leadership for proposal execution.

3. Solutioning & Demonstration
Understand the customer’s existing ecosystem and digital maturity to identify ServiceNow fitment and transformation opportunities.
Design functional and technical solutions , estimation models, and effort calculations.
Prepare Project Management Plans (PMP) including:
Resource Loading
Location Split
Timelines & Schedules
Costing Plans
Lead solution demos, POCs,



and client presentations (remote/onsite), showcasing:
Organization’s differentiators
Business value
Digital transformation roadmap

4. Market Intelligence & Competitive Analysis
Stay updated with:
Technology trends
Product innovation
Competitor offerings
Perform SWOT analysis periodically to strengthen market positioning.
Leverage internal innovations and success stories to enhance sales pitches.

5. Presentation & Content Excellence
Create high-impact PowerPoint presentations with strong visual storytelling.
Curate and develop sales and solution content aligned with brand and customer expectations.
Convert complex technical concepts into business-friendly narratives .

Required Skills & Competencies
Deep understanding of ServiceNow products and digital workflows
Solid expertise in:
Presales solutioning
Business case creation
Sales strategy planning
Excellent stakeholder management and communication skills
High proficiency in PowerPoint, solution documentation, and proposal writing
Strong analytical mindset with ability to connect business value to technology
Ability to work independently as an individual contributor and strategic presales leader

Preferred Qualifications
Hands-on experience in ServiceNow Presales / Consulting / Solution Architecture
Experience working with OEM alliance teams
Exposure to ITSM, ITOM, HRSD, CSM, SecOps, or GRC modules
MBA or equivalent business qualification is an added advantage

Why Join Us
Work on high-impact enterprise digital transformation deals
Direct collaboration with global OEM teams
Growth into a strategic leadership role
Exposure to cutting-edge workflow automation and AI-driven solutions

📌 ServiceNow Presales Manager (Noida)
🏢 inMorphis
📍 Noida