The ideal candidate will have impeccable relational skills and can create win/win environments for all parties that he or she works with.
About the Role
This candidate will be responsible for providing an excellent customer service experience and help customers achieve their desired goals.
Responsibilities
Strengthen, build, enhance existing partnership with corporate clients in assigned portfolio
Supporting them in leveraging the company portal to derive tangible process & purchase savings
Cross sell products offered by company, primarily increasing Hotel penetration
On-board sister/ subsidiary companies of Parent companies for availing travel services
Track account performance on daily/ regular basis
Conducting Quarterly/ half yearly / annual Travel Business reviews
Monitor profitability of managed accounts & overall portfolio
To be points person for partners in streamlining and providing solutions in case of issues
Build strong web of influence within managed corporates
Ring-fence partnership from competition
Track & report competition activities to Sales & Business Development Team
Develop collaborative relationships across teams within and outside market
Support GM and Vice President to drive a winning culture within the team
Qualifications
Graduate or PGD with relevant corporate 5 to 7 year sales experience in TMC, Hotel or Airline industry
Required Skills
Proven track record in sales negotiations and closing skills with clients
Demonstrated experience in delivering aggressive sales results
Knowledge of consultative selling techniques within complex product lines and services
Working knowledge of Corporate Services product lines and industry technology products
Solid financial acumen
Strong communication and presentation skills with knowledge on MS word, excel
Requires strong resilience, high energy and a result driven approach