Business Development & Growth
- Drive gold loan business through the distributor network and digital app platform.
- Identify, onboard, and activate distributors, DSAs, and channel partners.
- Achieve monthly, quarterly, and annual business targets.
- Develop strategies to increase sourcing and customer acquisition.
Distributor & Partner Management
- Build and maintain solid relationships with distributors and channel partners.
- Conduct regular training sessions and product briefings for partners.
- Ensure partner engagement and productivity enhancement.
- Resolve distributor queries and operational issues promptly.
Operations & Process Management
- Coordinate with operations and credit teams for seamless loan processing.
- Ensure smooth onboarding and disbursal processes through the app.
- Monitor TATs, application status, and customer experience metrics.
- Ensure adherence to compliance, KYC, and company policies.
App & Digital Channel Coordination
- Support adoption and effective usage of the distributor application.
- Work closely with product and technology teams to improve user experience.
- Track app usage, conversion metrics, and business performance dashboards.
- Provide feedback on process improvements and digital enhancements.