• Lead all technical aspects of project delivery and solution delivery including: Application UI
Configuration, Workflow Configuration

• Design, configure and customize Service Now platform for client to implement/sustain the
following modules – Incident Management, Problem Management, Service Request
Management, Configuration Management (CMDB), Change Management, Release
Management, Asset Management, Service Catalog etc.

• Integrate Service Now with other corporate applications via web services, mid server, email
etc.

• Development of required client specific custom reporting

• Development of requirement integration components (SSO, LDAP, ADFS, SailPoint, Ping, etc.)

• Interface with ServiceNow technical teams such as Cloud Infrastructure to successfully set-up
the SaaS platform

• Be a key member of the overall implementation project team

• Prepare all client facing and internal deliverables that are technology related

• Drive the continuous improvements of our implementation methodology and service
offerings based on client experiences

Requirements




• Proven experience in leading development and implementation of Service Now solutions.

• Advanced exposure to scripting on Service Now platform – Glide, Jelly, AJAX etc.

• Experience with integration using Web Services, middleware etc.

• Multiple end to end Service Now implementation exposure.

• Proven experience working with other SAAS solutions/platforms.

• Experience with Web Technologies (XML, HTML, JavaScript, XSL, Web Services, etc.)

• Able to Read and understands XML schemas

• Solid understanding of SaaS, client server architecture, SOA and web services concepts

• Knowledge of technical components such as LDAP, VPN, SSL and other such technologies

• Demonstrated ability to influence and consult (providing options with pros, cons and risks)
around all key technical decisions during project delivery

• Strong communication skills (both written and verbal)

• Robust interpersonal skills; customer-

📌 Technical Lead/Solution Architect (Noida)
🏢 InMorphis Consulting .
📍 Noida