Forma.ai is a Series B startup that's revolutionizing how sales compensation is designed, managed and optimized. We handle billions in annual managed commissions for market leaders like Edmentum, Stryker, and Autodesk.
Our growth has been fuelled by our passion for fundamentally changing and shaping how companies use sales intelligence to drive business strategy.
We’re welcoming equally driven individuals who are excited about creating something big
About the team:
The Customer Operations team is at the heart of Forma.ai's mission in optimizing incentive compensation plans for all companies. They work directly with our customers in helping them understand and take advantage of all the sales compensation features Forma.ai offers. From streamlining administration and management of sales commission to designing your sales compensation plan, our Customer Operations team ensures customers get the most value from our platform in optimizing every dollar spent on sales compensation.
What you'll be doing:
Reporting to the Senior Manager of Customer Operations,
the Incentive Analytics Manager will contribute in the following areas:
- Develop a strong understanding of the Forma.ai product and platform to establish yourself as a product expert
- Lead the ongoing operations for a portfolio of customers (i.e., commissions rule building, process execution, reporting and dashboarding, and overall product support)
- Implement current Forma.ai platform features within your customer portfolio to support continuous improvement and automation
- Identify potential opportunities for process improvement in client processes (e.g., process execution, data validation, dashboard updates). Explore new techniques, working models to improve design and improve processes
- Lead design projects, including analysis, financial modelling, project planning, customer workshops, and presentation/recommendation of findings
- Guide and coach your team of Analysts/Associates to be high per
📌 Incentive Analytics Manager (Pune)
🏢 Forma.ai
📍 Pune
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