Key Result Areas Supporting Actions

Tapping Business potential for the Region

· Footfall generation- Ensures execution of the footfall generation plan and monitors quality

· Store business plan inputs

· Competition Mapping- Compiles the competition information (sales, offer & merchandise) and validates between locations / markets. Builds up a picture of emerging threats / opportunities.

· Business development- Generate leads for RM in terms of business potential and scope for newer stores

Franchisee Management

· Key relationship manager with the franchisee on operational aspects and ensuring compliance on SOPs etc

· Encouraging investment from franchisees

Merchandize Management

· Undertakes regular store visits and recommends merchandise changes, if required, and points out the gaps

Store Operations

· Monitor store opening timelines

· Monitor operations & Ensure compliance adherence wrt Cash management, Stock Management, Cost management, housekeeping, staff attendance.

· Current Store opening- Responsible for recruitment and managing store opening checklist

· SOP Compliance:



Undertakes regular store audits and points out the gaps

· Rectifies and maintains store standard

Understanding Consumer needs

· Information Collection- Ensure compliance to the procedures and a high rate of registration.

· Information Analysis- Understand the difference in the consumer make up between stores and utilize that knowledge to help the business customize its strategies for the stores

· Develop rapport with top customers (approx 20) of every store.

Team Management

· Recruitment- Hire Store Manager under RM’s guidance

· Store manager quarterly appraisal/ performance review

· Motivate and engage the team at the stores

· Sales Targets- Sets weekly targets for the stores in line with trend of the market, expectations of business from his area and store team's views

· Spend Budget- Compliance monitoring, set monthly spends.

· Training- To work with CCAs / SMs to improve specific skill area. Cross transplant skills across stores. Ensure compliance to the training calendar

📌 Area Business Manager, Tamil Nadu - Bharat (India)
🏢 Financial services
📍 India