Account Manager
If you're the type to dismantle assumptions, re-engineer 'best practices,' and build solutions that make the future possible NOW, then you're speaking our language.

This isn't your typical Account Manager gig. We don't 'manage' accounts; You are a forward-deployed solver (fds), embedded directly within our most strategic client relationships. Your mission is to be obsessively client-centric, acting as the Directly Responsible Individual (DRI) for turning their business goals into realized value. You will quarterback the entire post-sale journey—from unearthing new opportunities to mitigating risks and ensuring every promise is brilliantly kept.
This isn't a 'check-in and chat' role. Your mission: use our 'solver DNA' to deepen partnerships and deliver 'real value' long after the sale.
You own the entire post-sales commercial journey, quarterbacking escalations and managing executive stakeholders to ensure our delivery engine is perfectly synced with client ambitions.
Forge unshakeable partnerships with key client stakeholders, becoming their go-to confidant on all things tech and transformation. Lead high-impact Quarterly Business Reviews (QBRs) that serve as strategic roadmaps, not just status updates.
Obsessive Support & Proactive Success: Orchestrate flawless execution for client 'go-live' moments and critical events, acting as mission control for their success. Building 'Clients for Life': Champion the voice of the customer internally, funneling their feedback to make all of Searce better, faster, and smarter.
Strategic Account Cultivation: Proactively engage with key client accounts to understand their evolving needs,



identify new solution opportunities, and drive the long-term strategic growth of the partnership.
Operational Advisory & Issue Resolution: Provide expert guidance on day-to-day operational challenges, coordinating with internal teams to ensure smooth service delivery and rapid resolution of emerging issues.
High-Stakes Escalation Management: Lead the navigation of complex client escalations and difficult conversations, acting as the primary advisory point to align stakeholders and achieve mutually beneficial outcomes.
Commercial & Contractual Oversight: Advise on contract renewals, expansions, and amendments, ensuring alignment with proposed solutions and managing any commercial discussions related to service delivery or invoicing

The 'process-first', AI-native up-to-date tech consultancy that's rewriting the rules.
As an engineering-led consultancy, we are dedicated to relentlessly improving the real business outcomes. Our solvers co-innovate with clients to futurify operations and make processes smarter, faster & better.

Relentlessly monitors account health, champions the client's voice internally, and makes churn a forgotten concept by ensuring value is always being delivered and realized.
Acts as the central hub for the client.



Translates client needs into actionable tasks for internal teams and ensures everyone—from delivery to support—is aligned, in sync, and executing flawlessly.
Commercial Storyteller: Articulates the 'so what' behind our work. Cloud Data Mastery: You're a wizard at leveraging public cloud data services, with deep expertise in GCP (BigQuery, Spanner, etc.) and Google workspace
AI/ML Data Foundation: You instinctively design data pipelines and structures that efficiently feed and empower Machine Learning and Artificial Intelligence applications.

Experience & Relevance

Advisory Pedigree: 2+ yrs of foundational understanding of customer success and account stewardship, eager to ensure clients realize sustained value from their technology investments long after the initial sale.
Demonstrates a keen instinct for cultivating growth within existing partnerships, ready to support the team by identifying strategic upsell and cross-sell opportunities that align with the client's journey.
Eager to build deep, lasting client relationships, developing core advisory skills in account governance, stakeholder management, and strategic business reviews.
Exhibits a strong desire to understand the local business ecosystem—market trends, partner capabilities, and client-specific nuances—to provide more contextual and impactful advice to their account portfolio.

If you are excited by the possibilities of what an AI-native engineering-led, modern tech consultancy can do to futurify businesses, apply here and experience the ' Art of the possible '.

📌 Manager-Account Manager (Bengaluru)
🏢 Searce
📍 Bengaluru