Hi-Tech Diagnostic Centre is looking for a Telecalling Executive to join our team in Kochi. The ideal candidate should have solid communication skills and the ability to handle customer enquiries professionally.
Key Responsibilities
- Handle incoming and outgoing customer calls
- Explain diagnostic services, test details and appointment procedures
- Schedule appointments and follow up with customers
- Maintain accurate call records and update customer information
- Coordinate with branches and internal departments
- Provide polite, professional and timely customer support
Requirements
- Good communication skills in Malayalam and English
- Basic computer and data-entry knowledge
- Ability to communicate clearly and handle customer enquiries
- Previous experience in telecalling, customer support or healthcare services is preferred
- Freshers with good communication skills may also apply
Job Details
Job Type: Full-time
Work Mode: On-site
Location: Kochi, Kerala
Salary: Based on experience and skills
Applications are welcome from qualified candidates. No payment or registration fee is required at any stage of the recruitment process.
📌 Telecalling Executive - Customer Support (Kochi)
🏢 Hi-Tech Diagnostic Centre
📍 Kochi
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