Purpose of the Position (Job Summary)
The position is responsible for overseeing and managing the daily movement of vehicles, coordination of dispatch operations (both domestic and export), pipeline invoicing, and ensuring smooth logistics operations. This role involves close collaboration with internal teams (marketing, sales, and process departments), external stakeholders (customers, transporters, drivers), and managing compliance with regulatory requirements.
Key Individual Accountabilities
1. Vehicle Movement & Dispatch Coordination
- Domestic Dispatch:
- Issue Delivery Orders (DO) and Delivery Instruction (DI) to drivers based on customer requirements.
- Ensure all checks (product, quantity, contract, vehicle details, transportation, safety) are completed before allowing vehicle entry.
- Supervise the loading process, ensuring compliance with Road Transport Office (RTO) loading capacity and generating dispatch documents (GST invoices, e-way bills).
- Handover all necessary dispatch documents (invoice, dispatch documents) to the driver.
- Export Dispatch:
- Coordinate with transporters to arrange containers for export and provide transporter details to marketing for export planning.
- Follow up with transporters for container stuffing and coordinate export documentation (GST invoices, commercial invoices, packing lists, RFID sealing).
- Communicate with marketing, transporters, and the plant to resolve issues during container gate-in.
- Circulate relevant documents to concerned teams and follow up with marketing for credit-related queries on export dispatch.
2. Pipeline Invoicing:
- Receive pipeline reports from the process team and raise invoices based on these reports.
- Coordinate with the process team to resolve any queries related to pipeline reports.
- Send pipeline invoices to customers regularly and address any invoice-related issues.
3. Cross-Departmental Coordination:
- Collaborate with the marketing team to resolve material allocation, customer c