About the Company
At NationsBenefits, we are leading the transformation of the insurance industry by developing innovative advantages management solutions. We focus on modernizing complex back-office systems to create scalable, secure, and high-performing platforms that streamline operations for our clients. As part of our strategic growth, we are focused on platform modernization — transitioning legacy systems to modern, cloud-native architectures that support the scalability, reliability, and high performance of core backoffice functions in the Healthcare/Fintech/Insurance domain.

About the Role
NationsBenefits India is seeking a detail-oriented and proactive Order Management & Vendor Coordination Specialist to join our Hyderabad team. This role is ideal for professionals with 1+ year of Order management & Vendor Coordination experience who thrive in a fast-paced environment and are comfortable working US shifts. We are looking for immediate joiners who can effectively support our retail project.

Responsibilities

Purchase Order Management
- Review, validate,



and process daily order files received from internal stakeholders.
- Create and place manual purchase orders using multiple vendor-specific templates.
- Ensure all purchase orders are accurately completed and submitted within two (2) hours of receiving the daily order file.
- Monitor order status from submission through fulfillment and delivery.
- Maintain accurate records of all purchase orders and related documentation.

Vendor & Hearing Instrument Specialist Coordination
- Serve as the primary liaison between vendors and Hearing Instrument Specialists (HIS).
- Facilitate clear and timely communication regarding order status, product availability, shipping timelines, and issue resolution.
- Build and maintain positive working relationships with vendor partners and internal stakeholders.
- Escalate order issues, delays, or discrepancies as needed to ensure prompt resolution.

Order Support & Customer Service

📌 Order Management (Hyderabad)
🏢 NationsBenefits India
📍 Hyderabad