Job Description: Operational Head
Position Summary

We are seeking a highly motivated and visionary Operational Head to join our team in Bangalore . This is a full-time position within the Operations Department , dedicated to overseeing and optimising the organisation’s daily functions. The role requires a leader who can balance strategic foresight with practical execution, ensuring seamless operations, efficiency, and alignment with long-term business objectives.
The Operational Head will play a pivotal role in shaping the company’s operational framework, driving excellence across departments, and fostering a culture of innovation and accountability.

Key Responsibilities

Strategic Leadership
Define and implement operational strategies that align with organizational vision and objectives.
Collaborate closely with senior management to develop long-term growth plans and business expansion strategies.
Translate strategic goals into actionable operational initiatives.

Operational Excellence
Oversee and coordinate daily operations across multiple departments.
Ensure compliance with company policies, industry regulations, and quality standards.
Continuously evaluate and improve processes to enhance productivity, reduce costs, and maximise efficiency.

Team Leadership & Development
Lead, mentor, and inspire department heads and operational staff.
Build a high-performance culture rooted in collaboration, accountability, and innovation.
Provide guidance and training to strengthen team capabilities and leadership pipelines.

Performance Monitoring & Reporting




Establish clear KPIs and monitor operational performance against targets.
Analyse data to identify trends, challenges, and opportunities for improvement.
Present comprehensive and insightful reports to senior leadership.

Resource & Budget Management
Manage budgets, resources, and vendor relationships effectively.
Ensure optimal utilization of manpower, technology, and infrastructure.
Negotiate contracts and partnerships to support operational efficiency.

Risk Management & Compliance
Identify potential operational risks and implement preventive measures.
Ensure adherence to legal, ethical, and industry standards.
Develop contingency plans to safeguard business continuity.

✅ Qualifications & Skills

~ Bachelor’s/Master’s degree in Business Administration, Operations Management, or related field.
~3–5 years of proven leadership experience in operations.
~ Strong knowledge of process optimization, supply chain management, and organizational efficiency.
~ Excellent communication, negotiation, and decision-making skills.
~ Proficiency in data analysis, ERP systems, and reporting tools.

Personal Attributes
Visionary leader with a collaborative mindset.
Strong problem-solving abilities and adaptability in dynamic environments.
Inspirational communicator capable of uniting diverse teams.
Results-driven with a passion for continuous improvement and innovation.

Additional Details
Experience Required: 3–5 Years (minimum)
Employment Type: Full time
Department: Operations
Location: Bangalore
Notice Period Preference: Immediate to 30 Days (Preferred)

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