Company Description: Rainforest Athirapally is a luxury resort set within seven acres of pristine rainforest, in Athirapally, Kerala.

Department: Food & Beverage Service

Experience:

- Minimum 3–5 years of experience in Food & Beverage Service, with at least 1 year in a supervisory or captain role, preferably in a hotel or resort.

Key Responsibilities:

- Supervise the daily operations of the restaurant and ensure smooth service.
- Lead, train, and motivate the service team to deliver exceptional guest experiences.
- Welcome guests, assist with seating, and ensure prompt and courteous service.
- Take orders when required and ensure accurate and timely service of food and beverages.
- Monitor food and beverage quality, presentation, and service standards.
- Handle guest feedback and complaints professionally, ensuring prompt resolution.
- Coordinate with the kitchen and other departments to ensure efficient operations.
- Prepare duty rosters, assign daily responsibilities, and monitor staff performance.
- Ensure cleanliness, hygiene, and proper table setup in all dining areas.




- Monitor inventory of service equipment and report shortages or damages.
- Ensure compliance with food safety, hygiene, and company policies.

Requirements:

- Minimum 3–5 years of experience in Food & Beverage Service in a hotel or resort.
- Solid leadership and team management skills.
- Excellent customer service and communication skills.
- Good knowledge of food and beverage service standards, restaurant operations, and guest relations.
- Ability to work under pressure in a fast-paced environment.
- Well-groomed, professional, and customer-focused.
- Willingness to work shifts, weekends, and public holidays.

Language Skills:

- English – Excellent communication skills.
- Malayalam – Mandatory.
- Hindi – Preferred.

Preferred Qualifications:

- Diploma or Degree in Hotel Management, Hospitality, or Food & Beverage Service is an added advantage.
- Knowledge of POS systems, food safety standards, and restaurant service procedures will be preferred.

📌 F&B Service - Captain (Ernakulam)
🏢 Rainforest Athirapally
📍 Ernakulam