JOB DESCRIPTION
Job Title: Pre-Sales Executive
Pre-sales Executive
Location: Indore
Job Description: Full-Time
We are looking for an experienced and target-oriented Pre-Sales Manager to lead the pre-sales team and manage the complete lead qualification process for our real-estate projects. The candidate will be responsible for handling leads, improving customer engagement, generating quality site visits, and supporting the sales team in achieving conversion targets.
Key Responsibilities
- Lead and manage the Pre-Sales/Telecalling team.
- Handle and monitor inbound and outbound leads from various sources.
- Ensure proper lead qualification based on customer requirements, budget, location, and preferences.
- Explain project details, pricing, location, amenities, and investment benefits to prospective customers.
- Generate quality leads and convert them into scheduled site visits.
- Ensure timely follow-ups with prospective customers.
- Coordinate with the Sales Team for site visits and lead handovers.
- Monitor daily, weekly, and monthly team performance and targets.
- Track call quality, lead conversion, site visit ratio, and booking conversion.
- Train, coach, and motivate team members to improve performance.
- Maintain accurate lead records and update CRM regularly.
- Prepare daily and monthly performance reports for management.
- Coordinate with the Marketing Team to improve lead quality and campaign performance.
- Handle customer queries and objections professionally.
- Ensure achievement of pre-sales and site-visit targets.
Required Skills
- Excellent communication and interpersonal skills.
- Strong team management and leadership abilities.
- Positive convincing and negotiation skills.
- Strong knowledge of lead management and CRM.
- Target-oriented and result-driven approach.
- Ability to handle customer objections effectively.
- Good knowledge of MS Excel and reporting.
- Strong follow-up and customer relationship management skills.
- Eligibility
- Graduate in any discipline; MBA/PGDM in Marketing or Sales will be an advantage.
- 2–5 years of experience in Pre-Sales, Telecalling, Inside Sales, or Real Estate.
- Prior experience managing a Pre-Sales/Telecalling team is preferred.
- Real-estate industry experience will be an added advantage.
Key Performance Indicators (KPIs)
- Number of qualified leads generated.
- Lead-to-site-visit conversion ratio.
- Site-visit attendance ratio.
- Lead follow-up efficiency.
- Team productivity and target achievement.
- Site-visit-to-booking conversion.
- CRM data accuracy and reporting discipline
Contact Details:
Phone: (phone hidden)
Email:
[email protected]
📌 Presales Executive/ Manager (Indore)
🏢 SAA
📍 Indore