• Receiving Orders from Customers via. E-mail, Customers Portals. (SupplyOn, Ariba,
WebEDI, etc...)
• Sales Order Working Considering Open Orders, Warehouse & In transit Inventory.
• Coordinating with Material Planning Team for on time shipment to customers.
• Communicating customers with planned shipment dates & keep a track till its
execution.
• Ensuring optimum inventory level at different warehouses (India & Overseas) to cater
customer’s JIT (Just in Time) requirements.
• Keep a track on slow moving warehouse inventories and coordinate with customers.
• Connecting Customers to understand upcoming orders & aligning plant team for
advance resource planning.
• Keeping track of competitor’s activities.
• Knowledge of different freight terms used in domestic as well as international
shipments.
• Responsible for overall customer satisfaction.
• Visiting Customers (Domestic & Overseas) to collect information about upcoming
plans/expansion/projects, etc... And aligning management to get maximum perks.
• Preparing Annual Budgets (Market Plans) and different MIS Reports.
• Should follow & adhere to all the safety rules & regulations as per policy.