Operations Team Lead (Mumbai)

Operations Team Lead (Mumbai)

30 Jul
|
Foundever
|
Mumbai

30 Jul

Foundever

Mumbai

Foundever is hiring Team Leader Operations for International Hospitality Process

We’re Hiring – Team Leader (International Hospitality Process)

? Location: Airoli
? Education: HSC / Graduate
? Experience: Minimum 1 Year as a Team Leader (Chat or Blended process only no back office experience) Prior experience from Hospitality Process
? Process: International (Only international Process applicants should apply)
? Shift Window: 24/7
? Week Offs: 2 Rotational week off
5 Days Working

✨ What We’re Looking For:
? ? Experience in team handling
? Prior client management exposure
? Strong in Excel & reporting
? Excellent communication skills
? Proven people management & leadership skills
⚡ Quick learner with solid adaptability
? Experience handling attrition & shrinkage

? Key Skills:
✅ Team Management
✅ Client Handling
✅ MS Excel Proficiency
✅ Communication & Leadership
✅ Problem Solving & Adaptability

Skills
- Shrinkage
- Attrition
- Team Leadership
- Customer Retention
- Customer Satisfaction (CSAT)
- Chat
- Team Management
- Leadership
- Schedule Adherence.
- Coaching & Feedback
- People metrics

? Interested?
Send your updated CV to

📌 Operations Team Lead (Mumbai)
🏢 Foundever
📍 Mumbai

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