Looking for Lab Manager Operations [ISO/IEC 17025 Certified Preferred]

Notice Period : Immediate to 30 days max

Location : Chennai, Maraimalai Nagar

Exp: 5-8 Years

Bachelors Degree in Engineering

Primary Job Responsibilities:

1. Test Activity Management: Plan, schedule, and monitor all testing activities to ensure

timely execution and optimal utilization of resources.

2. Customer Coordination & Communication: Manage test slot bookings, provide status

updates, and handle customer queries, clarifications, and escalations.

3. Program & SRF Management: Review and approve SRFs, ensure proper sample tracking,

and monitor execution of test programs as per requirements.

4. Internal Coordination: Coordinate with operations, delivery, finance, and sales teams to

ensure smooth execution and alignment of test programs.

5. Maintenance Management: Plan and oversee preventive and breakdown maintenance;

coordinate with AMC/service teams to ensure minimal downtime.

6. Quality Management: Implement and monitor quality objectives, ensure compliance

with standards (ISO/IEC), and maintain overall lab quality systems.

7. Non-Conformance Handling: Identify, document, and manage non-conforming work;

perform root cause analysis and implement CAPA.

8. Calibration Management: Plan and ensure timely calibration of all equipment and

instruments; maintain records and traceability.

9. Resource & Shift Management: Allocate manpower, manage shifts, and ensure

availability of skilled resources for uninterrupted operations.

10. Test Report Management: Review, verify, and approve test reports ensuring accuracy,

completeness, and compliance with requirements.11. Technical Oversight: Provide guidance on test setup, execution, troubleshooting, and

ensure correct data recording and interpretation.

12. Performance & Training: Identify training needs, evaluate team performance, and ensure

competency development.

13. Data & Documentation Management: Ensure proper maintenance of records, logbooks,

utilization data, and audit readiness.





14. Safety & Compliance: Ensure adherence to safety protocols, proper handling of

equipment, and safe working conditions in the lab.

15. Customer Satisfaction & Issue Resolution: Address customer complaints, minimize

delays, and ensure timely delivery of services.

16. Continuous Improvement: Drive initiatives to improve efficiency, reduce downtime, and

enhance quality and productivity.

Other expectations:

• Accountability: Take full ownership of lab operations, team performance, and

deliverables.

• Proactivity: Identify potential risks/issues and implement preventive actions.

• Team Collaboration: Ensure seamless coordination across teams and shifts.

• Professionalism: Uphold organizational values, quality standards, and customer

commitment in all activities.

Qualification & Skills Required:

1. Experience: 5–8 years of experience in testing laboratories / quality / environmental

testing, with exposure to lab operations and team management

2. 3. Educational Qualification: Bachelor’s degree in engineering or a related technical field

Leadership & Team Management: Strong ability to manage teams, allocate resources,

and drive performance

4. Technical Knowledge: Good understanding of testing standards, lab operations, and

quality systems (ISO/IEC 17025 preferred)

5. Quality & Compliance: Knowledge of quality assurance principles, calibration

practices, and non-conformance handling

6. Planning & Coordination: Strong skills in scheduling, program management, and cross-

functional coordination

7. Customer Handling: Ability to communicate with customers, manage expectations, and

handle escalations

8. Maintenance Awareness: Basic understanding of equipment maintenance, AMC

coordination, and troubleshooting

9. Computer Skills: Proficiency in Microsoft Office, ERP systems, and lab data

management tools

10. Data & Documentation: Solid capability in report review, documentation control, and

record management

11. Problem-Solving Skills: Ability to perform root cause analysis and implement corrective

actions

📌 Laboratory Operations Manager (Chennai)
🏢 startuphr.consulting
📍 Chennai