Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Manager, Payroll and Timekeeping
We are seeking a detail-oriented and experienced US Payroll expert to manage end-to-end payroll processing for employees. The ideal candidate will ensure accurate and timely payroll calculations, tax withholdings, garnishments, and compliance with federal, state, and local regulations. The role also includes managing e-Time processing, performing pre- and post-payroll reconciliations, and coordinating with government authorities as necessary.
Responsibilities




• Lead overall operational activities to ensure noise-free operations and strong customer stakeholder management.
• Demonstrate deep domain expertise in US/Canada Payroll and federal laws.
• Identify, implement, and oversee process improvements to ensure productive and accurate data processing.
• Partner with multiple stakeholders to manage all data efficiently in Workday, SAP, ADP e-Time and relevant payroll systems.
• Serve as an escalation point of contact for complex issues.
• Drive regular governance meetings (monthly/quarterly) with leads to ensure successful service delivery models through strong partnerships.
• Oversee case and query management (Tier 1 & 2) service delivery operations.
• Escalate Tier 3 queries to Centers of Excellence (CoE) or Human Resources Business Partners (HRBP).
• Support complex projects such as new policies, programs, systems implementation, and other business reorgan

📌 Manager-HRO (Noida)
🏢 Genpact
📍 Noida