We’re Hiring at WNS!
Assistant Manager-Operations | WNS Nashik
We have an exciting prospect for Assistant Manager - Operations to join our dynamic team at WNS-Nashik. If you are passionate and looking for a role that offers both challenges and growth, we want to hear from you!
Location: Nashik (Work-from-office)
Shift: 24x7 | US Shift
Experience: 5+ years
Interested candidates please apply on below link:
https://smrtr.io/zWwPN
[email protected]
Job Description
- Leading a team of 30-35 agents and SME's to perform effectively against set SLAs/KPIs
- Executing strategies to improve your teams’ overall performance
- Leading interventions to deliver change and transformation within the business adding value to the business Managing teams with effective leadership, coaching and support
- Working closely with other departments to ensure effective operations Client Interactions and Management
- Monitoring KPI, Performance Metrics , Accuracy/Quality, Shift Adherence
Qualifications
Graduate
Excellent Communication skills Minimum 2 years’ Experience in handling a team
Interested candidates please apply on below link:
https://smrtr.io/zWwPN
[email protected]
📌 Assistant Operations Manager (Nashik)
🏢 WNS
📍 Nashik