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We are an experiential events and design company that transforms spaces into unforgettable brand moments — from mall installations and gamification zones to large-scale corporate events, immersive brand activations, and experiential campaigns. Based in Bangalore, we partner with some of India’s most exciting brands to create engaging event experiences and memorable consumer interactions.

⚠ Please Read Before Applying

- This role is exclusively for professionals with agency-side experience in Events, Experiential Marketing, Brand Activations, Exhibitions, Corporate Events, Retail Activations, or Event Production environments.
- Profiles from advertising agencies, digital marketing agencies, branding agencies, media agencies, or brand-side marketing teams will not be considered.

The Role – Client Servicing (Manager)

The HOD – Client Servicing will head Sonar Conectar Client Servicing function, reporting to Director. This is a senior leadership mandate to drive client satisfaction, own portfolio profitability, and align client strategy with the agency's broader growth goals across mall installations, gamification, BTL activations, and corporate events.

Key Responsibilities :

• Head the Client Servicing department and define its strategic direction

• Build and manage long-term, senior-level client relationships





• Act as the primary escalation point and trusted advisor for key clients

• Lead high-value client conversations, negotiations, and strategic proposals

• Drive PAN team engagement, motivation, and alignment with company objectives

• Own financial performance, P&L;, and profitability across client portfolios

• Partner with leadership on growth strategy, innovation, and new business direction

• Build, mentor, and retain a high-performing client servicing team

• Review post-event performance and client feedback, and drive continuous improvement

Skills & Competencies:

• 6 – 10 years of Client Servicing experience within an Events / Experiential / Brand Activation agency (mandatory)

• Bachelor's degree required; MBA strongly preferred

• Exceptional leadership and strategic planning skills

• Proven experience in agency-based client servicing (experiential / events / BTL preferred)

• Comfortable using AI tools (Claude, Gemini, ChatGPT etc.) to enhance client presentation, proposal, reporting, day-to-day efficiency- whenever applicable

• Visionary mindset balanced with robust execution focus

Location: Kalyan Nagar, Bangalore

Reports To: Director

Employment Type: Full-Time

📌 Client Servicing Manager - Experiential Events (Bengaluru)
🏢 Sonar Conectar Media and Entertainment
📍 Bengaluru