About Gartner IT:
Join a world-class team of skilled IT Operation Support Professionals who build the first line of attack for our associates for any of their IT related Support requests or issues and at the same time act as the first line of defense for tier 3 Technical Teams to give them cover for consequences resulted from new upgrades and technology push in the IT environment. We make a broad organizational impact by delivering cutting-edge technology solutions that power our Associates to achieve our common goal with great efficiency and success. Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team.
About this role:
Join our Agentic AI Applications teamto buildthe next generation of Gartner’s Sales and Service Delivery enablement tools. In this role, you will architect a sophisticated Agentic AI ecosystem designed to act as a force multiplier for our associates, moving beyond simple chatbots to create context-aware digital partners.



You will drive the development of a comprehensive intelligent digital assistant capable of "connecting the dots" between client initiatives, value delivery, past engagements & interactions, and our vast library of expert research. You will engineer solutions that leverage Retrieval-Augmented Generation (RAG), multi-agent orchestration, secure intent recognition and productive context handling—ensuring our Sales and Service teams have a powerful, intelligent interface to navigate critical business data and be more productive and effective in their client interaction preparation and follow up workflows.
Whatyou’lldo:
Architect & Build Agentic Systems: Design and implement scalable, multi-agent architectures that autonomously retrieve,synthesize, and act upon complex data sets—including client intelligence, strategic priorities, and historical engagement & Interactions logs.
Develop Advanced RAG Pipelines: Engineer robust Retrieval-Au

📌 Sr Software Engineer (Gurugram)
🏢 Gartner
📍 Gurugram