Job Description

Customer Management:
- Service Business Development of Mobile Hydraulics Machines (Road Construction Machines / Mining Machines / Concrete Machines)
- Sales of Service in After Market (from Lead generation to execution and formal closure of contract)
- Should have knowledge about various mobile machines and Indian After Market in Construction and similar fields.
- Customer relationship management through installed base life cycle
- Improving Customer Satisfaction
- Service Consultation to customers
- Service Marketing & After Market Promotional Activities
- Fostering internal relationship with internal Service Organizations and other departments

Market Intelligence
- Consolidate Competition Analysis done by ADMs and plan Strategies
- Visualize the complete market of respective cluster and plan resources accordingly
- Consolidate Market trends captured by ADMs & plan measures




- iBase intelligence and continuous development of database

Reports and Planning
- After Market - Sales Planning, Strategy formulation & deployment, self-review and attainment of KPIs

Qualifications

B.E. Mechanical with 2 - 6 years of relevant experience.
Preferred Competencies :
- Customer orientation
- In-depth Products Knowledge (Fault finding, trouble shooting, assembly, dis-assembly, Testing)
- Communication Skills
- Presentation Skills
- Sales Skills (Negotiation, Pricing, Networking, Customer satisfaction obsession, etc.)
- Contract / Legal Knowledge
- Quality System
- Cross-selling know-how and Mindset
- Compliance
- Sales Coordination/Steering - CRM
- Price management
- Industry 4.0
- Configurators overview
- Hands-on SAP, MS-office tools

📌 IN_Bosch Rexroth India_Engineer (Bengaluru)
🏢 Rexroth
📍 Bengaluru