Job Description
Own a portfolio of US dental and healthcare clients as their primary point of contact

• Coordinate across internal Ads, SEO, and delivery teams to ensure client commitments are met

• Proactively identify risks — performance dips, delivery gaps, renewal pressure — and address them before escalation

• Run structured monthly reviews with clients, translating data into clear business impact

• Build relationships deep enough that clients see you as a strategic partner, not a support contact

• Flag upsell and expansion opportunities based on your understanding of client goals

Requirements

• 2-3 years in account management, client success, or client servicing — ideally in a digital marketing or agency environment

• You listen more than you talk — in client calls and in internal problem-solving

• You take ownership. When something goes wrong, your first instinct is to fix it, not explain why it wasn't your fault

• Comfortable with ambiguity — you make judgment calls with incomplete information





• Strong written and verbal communication; you can simplify complexity without dumbing it down

• Experience working with US-based clients is a strong plus

What This Is Not:

• A role for someone who needs heavy internal support to communicate with clients

• A role for someone looking for a structured, process-heavy environment — we're still building

Requirements
Bachelor’s degree in Pharmacy, Life Sciences, Business Administration, or a related field; MBA or advanced degree preferred. 10+ years of progressive sales management experience in the healthcare, pharmaceutical, or medical devices industry. Proven track record of achieving and exceeding sales targets in complex, high-volume markets. Solid leadership and team management skills with experience in coaching, performance evaluation, and talent development. In-depth knowledge of the Indian healthcare ecosystem, including hospital procurement processes, regulatory frameworks, and distribution networks

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