Cloud Program Manager, ITSCM
Gurgaon/Bangalore, India
The objective of Operational Resilience is to protect our people, customers and brand by sustaining critical customer services at acceptable levels while responding to expected and unexpected disruptions and adapting to changes in our operating workplace. This position is associated with the discipline of IT Service Continuity Management (ITSCM) & IT Resilience (ITR) and enables AXA XL to build and maintain appropriate levels of resilience and readiness within our core business functions and their critical services and ensures regulatory and AXA Group compliance. This position is responsible for overseeing a variety of activities and supporting the Head of ITSCM in fulfilling AXA XL's global requirements for Information Technology Service Continuity and Disaster Recovery. It plays a pivotal role in assessing and validating the organization's capabilities to respond effectively to disruptive events. The Cloud Program Manager will play a critical role in ensuring that our technical recovery strategy.



documentation aligns with IT Service Continuity Management (ITSCM) & IT Resilience (ITR) standards. This position will represent ITSCM in various technical committees, providing guidance on adherence to established standards and contributing to the development of a resilient cloud architecture. The role is essential in maintaining compliance with regulatory requirements and industry best practices, thereby supporting AXA XL's operational resilience objectives, and support other leads facilitating tests and exercises with business and IT teams across diverse geographical locations. Additionally, this position is expected to build an effective relationship with other functions within Security to address various other transversal topics around the Security aspects of AXA XL’s 3rd parties/vendors. This position is also responsible to manage and the ITSCM & ITR Standards for the Cloud and other process documentation and d

📌 Cloud Program Manager, ITSCM (Bengaluru)
🏢 AXA Group
📍 Bengaluru