Job Summary:
A.NET Production Support Consultant is responsible for ensuring the smooth and reliable operation of applications built on the .NET platform. This role involves troubleshooting, debugging, and resolving production issues, as well as contributing to the improvement and optimization of .NET applications, Senior developers in this area often have a deep understanding of .NET technologies and the ability to work with various stakeholders to address technical problems
Key Responsibilities:
Troubleshooting and Debugging: Identifying and resolving production issues in .NET applications, including performance problems and errors.
Production Support: Working with various teams to ensure the stability and reliability of .NET applications in a production setting.
Performance Optimization: Analyzing and improving the performance of .NET applications, including database queries and code efficiency.
Application Management: Managing the lifecycle of .NET applications, including deployment, updates, and upgrades.
Documentation:



Creating and maintaining documentation for .NET applications and related processes.
Collaboration: Working effectively with other developers, testers, and stakeholders to resolve issues and improve applications.
Communication: Effectively communicating technical issues and solutions to both technical and non-technical audiences.
Provide application support and guidance for proprietary Leave of Absence Management software products while adhering to Alight’s established SLAs.
Troubleshoot incoming Incidents for Alight customer-facing applications/products as well as internal systems; if needed, convert Incidents into internal defect tracking system and route to appropriate individuals/groups for resolution.
Update tickets weekly with status or upon request.
Work with Development teams to provide information on defects and workflow for issues reported.
Utilize monitoring systems and proactive measures to minimize unacceptable performance which

📌 Technical Consultant (Chennai)
🏢 Alight
📍 Chennai