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Our COO team delivers strategic execution for Corporate and Institutional Banking (CIB) across the globe. Through transformative data and digital solutions, customer servicing, and non-financial risk expertise, this team is where problems are solved, and careers are made.
CIB COO focuses on these key priorities:
• Protecting the bank, our customers and stakeholders by enhancing our operational resilience, strengthen our control setting, and improve risk management.
• Driving operational excellence and efficiency by optimising our processes and delivering the transition to net zero in our own operations.





• Enabling business growth exceptional service by enabling our businesses to focus on our competitive advantage and deliver transformation and digitisation across the bank.
Responsibilities include:
- Ensure the highest levels of service both internal and external customers, and with an objective of protecting the interests of the bank at all times
- Checking of the security documents and recommending changes in HUB limits, etc. based on review / completion of necessary documentation; while ensuring adherence to pre-disbursal comments.
- Ensure Security Creation and perfection.
- Track CARM approval comments / conditions and following up with the business on due dates.
- Monitoring credit limits
- Agreed upon SLAs to be met and monitored at regular intervals.
- Improve turnaround times and reduce costs and error rates.
- Ensure compliance with regulatory and internal guidelines.
- Provide need based and time sensitive MIS.
- To ensure proper Housekeeping.

Qualification & Skills:-
- Knowledge of all aspects of Commercial Banking with

📌 Manager Credit Services (Mumbai)
🏢 HSBC Global Services
📍 Mumbai